Carryout Specialist

Q39 SOUTH LLC; Overland Park (KS); On-site; USD 8,300 - 11,000; Full time

Job summary

Q39 SOUTH LLC in Overland Park, KS is seeking a carry-out specialist to provide friendly, responsive service, take orders, handle POS transactions, assemble orders, and maintain the carry-out area.

Training is provided; no experience needed. Experience with Micros POS or tablets is a plus, and the role requires working well in a fast-paced environment and effective communication with guests and team members.

Qualifications

• No experience required; training provided.
• Experience with Micros POS or tablet.
• Ability to work in a fast-paced environment while maintaining accuracy and interacting with guests.
• Demonstrate basic knowledge of restaurant service procedures.
• Ability to communicate effectively with the public and fellow employees.

Responsibilities

• Run carry-out duties and deliver orders to guests.
• Answer phones professionally and assist guests with orders.
• Coordinate with carry-out team to manage order flow.
• Follow carry-out procedures to ensure quality guest experience.
• Perform light housekeeping in waiting area and patio.
• Monitor online orders and coordinate with kitchen to quote times.
• Contribute to smooth carry-out operations by assisting teammates.
• Set up carry-out stations at start of shift and close them at end.
• Close carry-out stations per procedures and report issues.

Skills

No Experience Necessary

Micros POS

Tablet

Fast-paced environment

Communication

Tools

Micros POS

Tablet

Job description

Job Details

Job Location: Q39 Overland Park - Overland Park, KS 66210

Position Type: Full-Time/Part-Time

Education Level: None

Salary Range: $6.88 Hourly

Travel Percentage: None

Job Shift: AM & PM Shift

Job Category: Restaurant - Food Service

Summary

Provide friendly, responsive service to create an exceptional carryout experience for all guests. This includes taking orders, answering questions, making recommendations, processing transactions on POS, organizing and assembling orders, closing transactions, and providing assembled orders to guests for carry‑out. The specialist also sets up, maintains, cleans, and closes the carryout area of the restaurant.

Duties and Responsibilities

• 90 Percent of job duty will be running food to tables.
• Answer phones professionally and assist guests with orders and provide other appropriate service.
• Work with other carry‑out team members to manage the flow of orders, answering the phone, and assisting guests in person.
• Follow all Carry Out procedures to maintain quality consistent guest experience.
• Performs light housekeeping duties: carry out waiting area and patio.
• Frequently monitor and observe online orders, quote times and food quantity with the kitchen to ensure guests receive their orders without interruption.
• Contribute effectively to the Carry out team to ensure the smooth and efficient operations and excellent guest experiences. This includes filling in and assisting fellow teammates.
• Prepare carry out stations for service at the beginning of shift, perform side work as assigned, keep service areas stocked and clean, and transition smoothly to next specialist when shift has concluded.
• At the end of the business day, clean and close carry out stations per Q39 procedures. Follow equipment maintenance and advise managers of any equipment or supply issues.

Qualifications

• No Experience Necessary, We Will Train the Right Canidate
• Experience with Micros POS or similar and tablet.
• Ability to work in fast paced environment while maintaining service accuracy and interacting with guests and fellow team members.
• Demonstrate basic knowledge of restaurant service procedures and functions.
• Ability to communicate effectively with the public and other employees.