Carryout Operations Lead: Guest Experience & Team Growth

Buddy; Clarkston (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Buddy carries out operations in Clarkston, MI, seeking a Carry-out Manager to oversee all carry-out duties and drive guest satisfaction and profitability. This full-time leadership role requires strong supervisory abilities and a focus on team performance.

The position involves staff recruitment, scheduling, process optimization, and ensuring service quality while maintaining a safe, clean environment. Proficiency with POS and online ordering tools is essential.

Qualifications

• Minimum of 3 years’ experience in supervisory or management role in the restaurant industry
• Strong leadership skills
• Exceptional communication and people skills
• Proficient in financial management

Responsibilities

• Lead, coach, and mentor the carry-out team
• Recruit, onboard, and orient new carry-out staff
• Schedule shifts to optimize staffing during peak and non-peak hours
• Monitor service quality, food safety, and cleanliness
• Streamline processes to improve order accuracy and speed
• Maintain a safe and sanitary work environment
• Drive customer satisfaction and a welcoming atmosphere
• Track KPIs and collaborate with the GM on budgets
• Implement cost-saving initiatives
• Ensure effective use of POS, online ordering, and delivery tools
• Stay up to date with industry technology trends

Skills

Supervisory experience

Leadership

Communication skills

Financial management

Job description

Buddy carries out operations in Clarkston, MI, seeking a Carry-out Manager to oversee all carry-out duties and drive guest satisfaction and profitability. This full-time leadership role requires strong supervisory abilities and a focus on team performance.

The position involves staff recruitment, scheduling, process optimization, and ensuring service quality while maintaining a safe, clean environment. Proficiency with POS and online ordering tools is essential.