Carryout Manager

Lou Malnati's Pizzeria; Aurora (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Lou Malnati's Pizzeria in Illinois seeks a Carry Out Manager to lead the carry out team, ensure efficient service, and maintain a safe, inviting work environment. You will oversee daily operations, supervise staff, and coordinate catering and take-out orders while upholding the Malnati quality standards.

Applicants should have a High School diploma (Bachelor's preferred), 2–3 years of restaurant experience, English fluency, basic math, and knowledge of cash handling and inventory.

Qualifications

• High School Diploma or GED; bachelor’s degree is a plus.
• 2–3 years restaurant experience preferred but not mandatory.
• English reading/writing required; basic math skills.
• Carry-out operations training including prep work and pizza.
• Thorough knowledge of company products, services, policies, and procedures.
• Spanish language skills a plus.

Responsibilities

• Lead Carry Out team and drive guest satisfaction.
• Assist in achieving budgeted financial goals, including income, sales, costs, etc.

Skills

Team leadership

Operational efficiency

Flexible scheduling

Labor cost control

Guest service

Education

High School Diploma or GED

Bachelor’s degree a plus

Restaurant carry-out training

Job description

• Demonstrate ability to lead team members and get results through others.
• Ability to operate and use all equipment necessary to run the store.
• Ability to work varied hours/days including holidays to oversee operations. Ability to work extra days and hours when circumstances require. Flexibility to rotate to other locations.
• Ability to balance labor to spreadsheets and explain variances daily.
• Ability to be part of creating a safe, fun, efficient, positive team orientated environment.

Essential Responsibilities of a Carry Out Manager:

• Shapes the culture of the Carry Out and works towards a high level of team member engagement and guest satisfaction.
• Assists with achieving all budgeted financial goals, including income, sales, costs, etc.
• Assists with interviewing, hiring, training, and developing team members in all aspects of the business. Maintain team member performance appraisals, discipline, and termination.
• Implement and supervise responsible and ethical cash management for the location including checking out, balancing, and making the daily cash income deposit.
• Coordinate special events, drop-off catering and carry out orders. Implements store promotions.
• Responsible for inventory maintenance, purchasing and receiving per the Malnati Organization.
• Maintain sanitation and cleanliness guidelines for the location per the Malnati Organization.
• Monitor and maintain the high quality of service and food per the Malnati Organization.
• Supervise the repair and maintenance of the store. Report and address safety concerns.
• Provide timely feedback to supervisor regarding service failures or guest concerns.
• Ensure the location is prepared based on daily business needs and set up in all areas daily including but not limited to kitchen, food, prep work, cleanliness, and staffing.
• Responsible for attending required weekly, monthly and ad-hoc meetings.
• May delegate responsibilities with approval from their General Manager or District Manager.
• Any other responsibilities as may be assigned.

Physical Demands and Working Conditions:

• Ability to freely access all areas of the Carry Out/carry out store including but not limited to kitchen, office, phone area, delivery area and stock area.
• Ability to stand, reach, bend, kneel, stoop, climb and move about the facility; ability to stand approximately 90% of workday; manual dexterity.
• Ability to lift, move or handle goods throughout the location generally weighing 0-80 pounds.

Education and/or Training:

• High School Diploma or GED equivalent; bachelor’s degree a plus.
• Minimum 2 –3 years restaurant experience strongly preferred but not mandatory
• Required to read and write English, follow, and assign verbal and written instructions and use math.
• Training in all aspects of the Carry Out including but not limited to prep work; steam and pizza.
• Must have thorough knowledge of Company products, services, policies, and procedures.
• Ability to speak Spanish a plus.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.