Carrier Sales Representative - Intermodal

Forward Air Corp.; Chicago (IL); On-site; USD 50,000 - 60,000; Full time

Job summary

Forward Air Corp. is seeking a Sales Executive for Intermodal Carriers to develop new carrier relationships and provide logistics solutions for customers.

The role focuses on negotiating rates, building a personal carrier portfolio, and ensuring seamless service from booking to delivery. Ideal candidates will have strong customer service and sales experience, excellent communication skills, and the ability to multitask with precision.

Qualifications

• Customer service or sales experience preferred.
• Strong written and verbal communication.
• Ability to multitask with precision and attention to detail.
• Desire for career growth and a strong work ethic.
• Embrace company values: People, Culture, Relationships.

Responsibilities

• Negotiate rates based on current market demands.
• Develop and manage your personal carrier portfolio.
• Coordinate intermodal and drayage truck availability with carrier partners.
• Provide world‑class service from booking through delivery.
• Collaborate with tracking operations for seamless customer updates.
• Proactively identify and resolve issues.
• Other duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Decision making

People relationships

Education

Bachelor's degree preferred

Job description

Position: Sales Executive - Intermodal Carriers

Compensation: $50,000 - 60,000 Annually + Commission

Schedule: Mon - Fri 8am - 5pm

Job Description

As a Intermodal Carrier Sales Representative, your focus will be on providing logistics solutions for our unique customers by developing new carrier relationships and leveraging our current carrier portfolio.

Core Responsibilities & Duties

• Provide cost-effective transportation solutions for customers by negotiating rates based on current market demands
• Create and manage your personal carrier portfolio by developing and nurturing new carrier relationships
• Determine and communicate intermodal and drayage truck availability through consistent contact with carrier partners
• Provide world‑class service from booking through delivery
• Collaborate with tracking operations team to provide seamless customer communication
• Proactively identify and resolve issues
• Other duties as assigned

Job Requirements & Qualifications

• Desire for career growth & strong work ethic
• Outstanding customer service skills with internal and external clients
• Strong written & verbal communication skills
• Ability to multitask and execute on responsibilities with precision and attention to detail
• Make decisions with confidence and efficiency
• Embrace our values: People, Culture, Relationships
• Bachelor's degree preferred
• Customer service / sales experience desired

Forward Air is an Equal Opportunity Employer.