Carrier Sales Representative II

R+L Carriers; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

R+L Carriers is seeking a Capacity Procurement Executive II in Birmingham, AL to source and develop partner carrier relationships. You will manage pickups, transit, and on-time delivery while maximizing margins and delivering exceptional service.

Responsibilities include negotiating rates, dispatching carriers, tracking freight, and expanding the carrier network. A Bachelor’s degree and 3+ years in full truckload are preferred, with strong communication and problem-solving skills.

Qualifications

• High school Diploma or GED.
• Bachelor’s Degree in Business or similar field with emphasis in Supply Chain, Transportation, Logistics, Sales, Marketing, or International Business preferred.
• 3+ years’ experience working in a full truckload environment.
• Drive, assertiveness, passion, and dedication to succeed in the logistics industry.
• Ability to multitask in a fast-paced environment with rapidly changing priorities.
• Ability to handle and prioritize high call volumes and customer inquiries with strong customer service.
• Strong negotiation, communication and relationship-building skills.
• Ability to work flexible schedule; relocation a plus.
• Experience with McLeod or external load boards; experience in dry van, expedited, flatbed, oversized, refrigerated and intermodal is a plus.
• Excellent written and oral communication in English; bilingual languages a plus.

Responsibilities

• Ensure that customers freight is covered by managing the pickup, transit and on-time delivery
• Present multiple modes of transportation options to your customer base
• Negotiate rates with partner carriers to offer competitive rates
• Dispatch carriers and update loads within the transportation management system
• Maintain contact with carriers and internal partners to keep shipper/consignee informed of challenges
• Track and trace freight movements from origination to destination and resolve issues
• Develop the carrier base by outbound calls to build relationships and expand coverage
• Communicate daily with partner carriers to understand equipment location and haul types
• Leverage carrier lists and load boards to match customer needs with carrier abilities
• Provide exceptional customer service to internal teams, carriers and customers

Skills

Communication skills

Negotiation

Relationship-building

Multitasking

Customer service oriented

Fluent English

Spanish a plus

Education

Bachelor’s Degree in Business or similar field

Tools

Microsoft Office Suite

Job description

Capacity Procurement Executive IIis responsible for sourcing and developing partner carrier relationships. This includes managing both existing and future customer loads - including pickup, transit, and on-time delivery - while maximizing margins and providing exceptional service.

Capacity Procurement Executive II responsibilities and essential job functions include, but are not limited to the following:

• Ensure that customers freight is covered by managing the pickup, transit and on-time delivery
• Present multiple modes of transportation options to your customer base
• Negotiate rates with partner carriers to ensure we are able to continue to offer competitive rates to our customers
• Dispatch carriers and properly update loads within our transportation management system
• Maintain contact with carriers and internal business partners to ensure the shipper and consignee are aware of any challenges or issues that may arise
• Consistently track and trace freight movements from origination to destination taking full responsibility for any occurrences while solving them both constructively and efficiently
• Continuously develop the carrier base by making outbound calls to build new relationships and expand coverage solutions for our customers
• Communicate daily with partner carriers to understand where their equipment is located and what type of haul they are looking to cover
• Utilize partner carriers truck lists and external load boards to assist with matching customer needs with carrier abilities
• Always provide exceptional customer service to internal team members, partner carriers and customers

Qualification, Knowledge, Skills, and Abilities:

• High school Diploma or GED
• Bachelor’s Degree in Business or similar field of study with emphasis in: Supply Chain, Transportation, Logistics, Sales, Marketing, or International Business preferred
• 3+ years’ experience working in a full truckload environment
• Have the drive, assertiveness, passion, and dedication to succeed in the logistics industry
• Ability to multitask in a fast-paced environment with rapidly changing priorities
• Ability to handle and prioritize high call volumes and customer inquiries while exuding a high level of customer service
• Strong negotiation, communication and relationship-building skills
• Ability to work flexible schedule
• Willingness to relocate for job advancement a plus
• Previous experience with McLeod or external load boards
• Previous experience in some or all of the following modes a plus: dry van, expedited, flatbed, oversized loads, refrigerated and intermodal
• Strong communication skills, both written and oral, and inter-personal skills, with the ability to clearly and effectively communicate with people at all levels of the organization
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing unmatched customer service
• Proficiency with Microsoft Office Suite
• Ability to read, write, and speak English fluently; Bilingual Spanish or Eastern European languages a plus