Carrier Procurement Representative

Evans Transportation Services LLC; Delafield (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Evans Transportation Services LLC is seeking a Carrier Sales Representative to secure capacity for Truckload orders and provide estimated pricing. The role involves negotiating with carriers, maintaining relationships, posting loads, and ensuring timely communication of BOL/ETA to account managers.

Proficiency with TMS and MS Office is valued. The position requires strong negotiation skills, ability to work under deadlines, and a customer-service oriented mindset.

Qualifications

• Bachelor's degree preferred.
• Related experience.
• Excellent communication skills, verbal and written.
• Strong ability to persuade, motivate, negotiate, and influence others.
• Ability to thrive under deadlines and work in a team, while delivering independent results.
• Driven, enthusiastic, and highly motivated.
• Ability to build strong relationships and provide exceptional customer service.
• Strong organization and prioritization skills with a sense of urgency.
• High attention to detail and ability to multitask.
• Proven problem-solving and analytical skills.

Responsibilities

• Develop carrier relationships to effectively support our customers.
• Send and receive rate confirmations.
• Provide rate feedback to Truckload Account Managers.
• Manage load postings and coordinate inbound/outbound calling to carriers.
• Send BOL and ETA to Truckload Account Managers.
• Cover all freight in assigned region and assist with overflow shipments.
• Conduct lane research daily and enter data into the MCL Tool.
• Utilize carrier analytics to make informed buying decisions.
• Maintain and grow relationships with carrier accounts and conduct reviews.
• Resolve problems and implement solutions with a sense of urgency.
• Daily contact with carriers to determine availability and negotiate rates.
• Provide tracking and tracing information during the order lifecycle.

Skills

Negotiation

Communication

Relationship building

Analytical thinking

Problem solving

Multitasking

Teamwork

Customer service

Attention to detail

Microsoft Excel

Education

Bachelor's degree preferred

Tools

Transportation management systems

Microsoft Office (Excel, Outlook)

Job description

THE POSITION

Under the direction of the Carrier Procurement Manager the Carrier Sales Representative is responsible for securing capacity for all Truckload orders as well as providing estimated pricing. The Carrier Procurement Specialist will use carrier analytics and other tools to guide negotiations and buying decisions to meet the transportation needs of our customers.

ESSENTIAL FUNCTIONS

• Develop carrier relationships to effectively support our customers
• Send and Receive Rate Confirmations
• Provide rate feedback to Truckload Account Managers
• Manage load postings, coordinate inbound and outbound calling to carriers
• Send BOL and ETA to Truckload Account Managers and Managed Account Managers
• Cover all freight in assigned region and assist with overflow/PTO challenged shipments
• Conduct consistent lane research daily and enter info obtained into the MCL Tool or future program that replaces MCL
• Utilize carrier analytics and other internal resources to make informed buying decisions
• Maintain and grow relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration
• Resolve problems, including identifying issues, thinking critically to determine the best course of action, and implementing solutions
• Daily contact with carriers to determine availability and negotiate transportation rates
• Provide consistent and exceptional service levels to contracted carriers and internal customers
• Research new carriers in the marketplace, generate leads, develop new carrier relationships and assist with onboarding new carriers
• Understand the technology platform and drive automation
• Leverage technology to secure carriers for customer shipments
• Study and understand market trends and seasonality
• Assist in claims process, collecting necessary documents and relaying appropriate information to Evans’ Claim Department
• Provide tracking and tracing information throughout the life of the order as required by the customer through communication with the carrier
• Adhere to Evans’ Five Guiding Principles, Policies, Procedures and Employee Handbook
• All other duties that may be reasonably assigned, including special projects and cross-training in other departments

QUALIFICATIONS/REQUIREMENTS

• Bachelor's degree preferred
• Related experience
• Strong ability to persuade, motivate, negotiate, and influence others
• Ability to thrive under deadlines and work in a team environment, while also delivering independent results
• Excellent communication skills, verbal and written
• Driven, enthusiastic, and highly motivated
• Ability to build strong relationships
• Strong organization skills, prioritization skills, and works with a sense of urgency
• High attention to detail and ability to multitask
• Exceptional customer service skills
• Proven problem-solving and analytical skills
• Experience with transportation management systems, Microsoft Office, especially Excel and Outlook as well as the ability and willingness to learn new software
• Speak and write in English fluently

WORK ENVIRONMENT

The typical work environment is fast-paced and moderately quiet. Regular use of office equipment is expected, including computer, fax machines, and telephone. Employees may be required to lift on occasion up to 10 pounds. This position is required to sit at a workstation for up to 8 hours a day.