Position: Carrier Sales Representative
Job Description:
As a Carrier Sales Representative, you will develop relationships with carriers to source, negotiate and secure the capacity to move available freight for Forward Air and our customers in a timely and cost-effective manner. A Carrier Sales Representative manages all activities related to the procurement of carriers, from prospecting new carriers to utilizing capacity with partner carriers and working to understand how Forward Air can help our carrier partners grow. This is a fast paced, high-energy role where you can make an immediate impact and have tremendous growth opportunity.
Core Responsibilities & Duties:
- Cultivate strong core carrier relationships, learning our carriers' preferred lanes and operations
- Prospecting new carriers through individual research and carrier lead lists
- Making outbound calls to carriers to gather available capacity and book loads with carriers
- Negotiate transactional rates for carriers based on the market, and work with carriers on long term rates when and where appropriate
- Maintain continuous communication with carriers and customer account managers to ensure outstanding customer service for our carriers and customers
- Other duties as assigned
Qualifications:
- The ideal candidate will possess a “can do” attitude with a “will do” work ethic who is not afraid to go beyond every day for themselves and Forward Air
- Solutions Oriented team player who will ask questions, offer solutions, and step up to help others
- Self-motivated problem-solver with fervent desire to meet carrier and customer needs
- Willing to proactively reach out to carriers on the phone; both cold calls and relationship calls are vital to the success of a Carrier Sales Representative
- Proactively establish and maintain effective working team relationships with all support departments
- Comfortable taking calculated risks and learning quickly from your success and short falls. You’ll be encouraged to make decisions and grow from those experiences.
- Desire for a long-term career with an industry leading company
Skills:
- Negotiation skills
- Ability to multitask and stay organized
- Must have the ability to work in a fast-paced environment
- Strong verbal and written communication skills
- Bachelor’s degree or equivalent Transportation industry knowledge and experience is a plus
Forward Air is an Equal Opportunity employer.
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