Carrier Sales Rep I

Xpresstechfreight; Jacksonville (FL); On-site; USD 39,000 - 59,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Life Insurance

AD&D

Health Savings Accounts

Flexible Savings Accounts

Company Paid Holidays

Paid Time Off

401k with Employer Matching

Employee Stock Purchase Plan

Paid Parental Leave

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

Total Transportation of MS is seeking a Carrier Sales Rep I to facilitate movement of loads by contracting an outsourced network of transportation providers. You will track freight to meet customer requirements and deliver the highest level of service to customers and carriers.

The role requires 1–2 years in Sales/Customer Service, and a strong ability to negotiate, communicate, and multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree or equivalent experience required.
• 1–2 years of Sales, Marketing or Customer Service experience preferred.
• Experience in the transportation industry a plus.

Responsibilities

• Manage carrier relationships to negotiate rates and secure load coverage.
• Source new carrier leads and grow the carrier base via calls and referrals.
• Develop and maintain relationships with carriers and stakeholders.
• Trailer management and ensuring backhauls are booked.
• Monitor carrier performance with 95+% service targets.
• Communicate with carriers and customers; resolve issues quickly.

Skills

Negotiate

Carrier network

Urgency

Communication

Multitask

Interpersonal skills

Judgment

Education

Bachelor’s degree or equivalent

High school diploma or equivalent

Tools

MS Office

Job description

Carrier Sales Rep I

Olive Branch, MS / Richland, MS / Jacksonville, FL
Monday-Friday 8:00am - 5:00pm
Position open to remote: No
Grade: ES11
Compensation Range: $39,100 - $58,700

Who We Are:

Relentlessly Delivering BigIdeas. Total Transportation of MS is one ofthe nation’s largest asset-based trucking companies. But the most valuableasset we offer isn’t tractors, trailers, or even our exclusive, cutting-edgetechnology. It’s the collective brainpower of thousands of visionaries andproblem-solvers. Together, we are revolutionizing the transportation industryby providing innovative, custom solutions.

Why Total Transportation?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

What You’ll Do:

Facilitate the successful movement of loads for our customers by contracting and managing an outsourced network of transportation providers. Track freight to ensure customer requirements are met by the selected transportation provider. Make customer service the top priority by providing customers and carriers with the highest level of service possible.

Duties & Responsibilities

• Manage carrier relationship to negotiate rates and secure load coverage while maximizing profitability
• Source new carrier leads and grow the Total Transportation Logistics carrier base via lead generation, cold calling, and referrals
• Develop and maintain quality working relationships with carriers, transportation providers, drivers, and external/internal stakeholders
• Trailer management-attaching trailers in the system. Making sure backhauls are booked to remain proper trailer pools
• Autobook expectations/Reviewing Carrier Scorecard monthly- 95+% service and 90+% digital tracking
• Utilizes carrier network and relationships to grow book of business to meet the demands of our customers
• Act as a representative to contracted carriers by providing constant communication and support internally to management, carrier experience, and customers
• Work with internal teams to resolve issues for carrier partners and customers
• Manage communication/documentation for Carriers and Drivers in our systems
• Gather and communicate market information about the supply and demand of capacity in the marketplace to understand market conditions and lane rates
• Sourcing new business opportunities- vetting via internal/external data and providing market feedback to strategic procurement team
• Review carrier credentials to ensure they meet Total Transportation Logistics compliance and customer requirements-vetting through Highway
• Responsible for monitoring, tracking, and tracing all loads- 5 touch points in every load.
• Make service the top priority by providing carriers with the highest level of service possible- 95+% on time delivery
• 30 loads per week brokered.

Qualifications

Education

• High school diploma or equivalent required.
• Bachelor’s degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.

Experience

• 1-2 years of Sales, Marketing or Customer Service experience preferred
• Experience working in a deadline driven environment preferred
• Experience in the transportation industry a plus

Skills/Certifications

• Ability to comfortably negotiate and persuade others
• Manage and grow a network of carriers
• A strong sense of urgency to thrive in a fast-paced work environment
• Proficient with Microsoft Office suite
• Excellent written and oral communication skills
• Ability to multitask
• Good interpersonal skills
• Good judgment and problem-solving skills

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Total is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.