Carrier Representative

Bridgeway; Humble (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Bridgeway in Pittsburgh is seeking a Carrier Representative to coordinate shipments between carriers and customers, negotiating rates and tracking orders to ensure on-time delivery and customer satisfaction. You will manage multiple carrier partners daily, build long-term relationships, and collaborate with sales and operations to optimize routes and costs while maintaining high service levels.

The role requires strong communication, organization, and multitasking abilities, and a Bachelor’s

Qualifications

• Bachelor’s degree in business related field.
• Excellent written and verbal communication skills.
• Exceptional personal organizational skills.

Responsibilities

• Negotiate prices with carriers for shipping services.
• Build relationships with carriers to establish long-term partnerships.
• Manage transportation logistics to ensure shipments arrive on time and meet customer expectations.
• Track shipments and maintain communication with carriers and customers throughout the transportation process.
• Develop and maintain a database of carriers to select from for each shipment.
• Optimize shipping routes and methods to reduce costs and increase efficiency.
• Collaborate with other departments within the company, including sales and operations, to ensure customer satisfaction.
• Analyze market trends and recommend new carriers or transportation methods to stay competitive.
• Provide training or guidance to other team members on industry best practices and procedures.

Skills

Communication skills

Organizational skills

Education

Bachelor's degree in business related field

Job description

Bridgeway is a rapidly growing Pittsburgh based company that is already among the country’s largest specialty transportation providers. Join an exciting and dynamic work environment where Team Members work together to deliver world class support to our customers, drivers, agents and carriers. With over a half a million loads annually, and a legacy of service to customers in critical industries, Bridgeway has a history of solving the country’s toughest transportation problems. Join our Team and become the Future of Freight!

About the Position

A Carrier Representative involves working in the transportation industry to deliver goods to clients by coordinating the shipment process between carriers and customers. As a Carrier Representative , you will be the main point of contact for our carrier partners, negotiating freight rates, tracking shipments, and ensuring customer satisfaction. You will be responsible for managing multiple carrier partners daily and must have strong organizational and multitasking skills. You should be able to work in a fast-paced environment, have excellent communication and customer service skills, and possess critical thinking and problem-solving abilities. The Carrier Representative role requires you to be an effective team player while working independently to meet margin and volume targets. It's your job to ensure the timely delivery of goods and maintain relationships with carrier partners by providing exceptional service.

Responsibilities

• A Carrier Representative negotiates prices with carriers for shipping services.
• They build relationships with carriers to establish long-term partnerships.
• They manage transportation logistics to ensure shipments arrive on time and meet customer expectations.
• They track shipments and maintain communication with carriers and customers throughout the transportation process.
• They develop and maintain a database of carriers to select from for each shipment.
• They optimize shipping routes and methods to reduce costs and increase efficiency.
• They collaborate with other departments within the company, including sales and operations, to ensure customer satisfaction.
• They may analyze market trends and recommend new carriers or transportation methods to stay competitive.
• They may provide training or guidance to other team members on industry best practices and procedures.

Candidate Requirements

• Bachelor’s degree in business related field.
• Excellent written and verbal communication skills
• Exceptional personal organizational skills

The Company provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, genetic information, or other categories protected by law.