Carpenter (Field Technician - Windows)

Great Day Improvements, LLC; Bedford Heights (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in home improvement is seeking a Window Field Technician with strong mechanical and technical skills. The role involves measuring, installing, and repairing windows and doors, and providing excellent customer service. Candidates should possess relevant experience, an associate degree or certification in the industry, and a valid driver's license. This full-time position offers competitive pay with benefits.

Qualifications

• 1 year of experience in window/door installation or repair required.
• Valid Driver’s License and acceptable driving record.
• Ability to work independently and on a team.

Responsibilities

• Conduct routine inspections and provide accurate measurements of doors and windows.
• Perform timely and quality repairs including screen installation, sash, and glass replacement.
• Coordinate required return visits and communicate needed services.

Skills

Technical skills

Mechanical skills

Customer service skills

Problem diagnosis

Physical fitness

Education

Associate degree or technical certification

Tools

Basic hand power tools

Diagnostic tools

Job description

Overview

Universal Windows Direct - Window Field Technician

FULL TIME: $20-$25/hr WITH BENEFITS!

The Field Technician will measure, install and test products and provide customers with instructions on the proper usage of the product. The Field Technician will have to travel to our customers' homes or businesses to perform repairs and routine maintenance. The Field Technician should have excellent technical and mechanical skills and have experience with basic hand power, diagnostic tools, and should be physically fit to lift heavy equipment.

Responsibilities

· Conducting routine inspection and provide accurate measurements of doors and windows.

· Provide timely and quality repairs of customers' products including, but not limited to, screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs.

· Provide accurate measurements of doors and windows.

· Coordinate required return visits; convey needed services, materials, and labor.

· Perform post-installation inspections.

· Anticipate obstacles that could impact customer expectations, job costs and/or code performance; recommend solutions.

· Promoting the company's services.

· Maintaining your technical and mechanical skills.

Qualifications

· An Associate degree or technical certification in the industry.

· Previous experience servicing windows and doors.

· Previous experience in exterior replacement products.

· Valid Driver’s License and driving record acceptable to insurance company.

ADDITIONAL REQUIREMENTS

· Ability to work independently and as a team.

· Managing overtime on service calls with patience and not rushing the job.

· Excellent customer service and communication skills.

· The ability to diagnose and solve problems based on customers' non-technical descriptions.

· Strong working knowledge of equipment and tools used in the industry.

· Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently.

· Travel within radius of UWDs locations.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Experience:

· Window/Door Installation or repair: 1 year (Required)

License/Certification:

· Driver's License (Required)

UWD is an Equal Employment Opportunity Employer

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