Cargo Training & Compliance Lead — Global Aviation

Swissport; Virginia; Hybrid; USD 64,000 - 86,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport International is seeking a Training and Compliance Manager to train, monitor and evaluate cargo staff while upholding company and customer service standards. The role is full-time with a strong focus on aviation operations and regulatory compliance.

The position requires cargo experience and classroom or on-the-job trainer background, with flexibility to work varied shifts. Benefits include health, retirement, and paid time off.

Qualifications

• Degree preferred.
• Minimum 3 years cargo experience.
• Minimum 1 year classroom instruction experience or 3 years On the Job (OJT) Trainer experience preferable.
• Knowledge of cargo, traffic office, and ramp procedures.
• Be able to pass security clearance (criminal background check).
• Possess a valid driver’s license.
• Supervisory experience in leading and directing large work groups.
• Computer systems: MS Office and graphic programs.

Responsibilities

• Conduct initial training.
• Schedule and perform recurrent training.
• Audit and evaluate operations for compliance.
• Maintain training files/records of all cargo employees with compliance to Airport Authority rules and regulations.
• Perform Quality Assurance function, as required.
• Provide direction to Quality Control personnel with regards to training related matters.
• Administer customer cargo audits.
• Develop training material and establish training programs as per standards.
• Prepare examinations and progress reports for initial and recurrent training programs.
• Monitor and evaluate performance of all cargo employees.
• Knowledge and understanding of the current cargo policies and procedures.
• Performs related duties as assigned.

Skills

Cargo experience

Leadership

Communication skills

Classroom instruction

Education

Degree preferred

Tools

MS Office

Graphic programs

Job description

Swissport International is seeking a Training and Compliance Manager to train, monitor and evaluate cargo staff while upholding company and customer service standards. The role is full-time with a strong focus on aviation operations and regulatory compliance.

The position requires cargo experience and classroom or on-the-job trainer background, with flexibility to work varied shifts. Benefits include health, retirement, and paid time off.