Cargo Office Agent — Growth & Weekly Pay (Honolulu)

United Security Services, Inc.; Honolulu (HI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) retirement account with company

Health, dental, vision, and life ins.

Paid time off and holiday pay

Uniforms provided

Work in a fast-paced airport env.

Recognition programs and incentives

Job summary

United Service Companies seeks a Cargo Office Agent at Daniel K. Inouye International Airport to handle cargo documentation, data entry, and coordination with warehouse teams and airline partners in a fast-paced setting.

The role requires attention to detail, strong organizational skills, and the ability to work flexible shifts. Training is provided, with opportunities to advance within a growing aviation services group.

Qualifications

• High school diploma or GED required.
• Prior cargo, airline, logistics, or office experience preferred.
• Basic computer proficiency including email, data entry, and office systems.
• Ability to accurately handle paperwork in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Good communication and customer service skills.
• Ability to work flexible shifts, including nights, weekends, and holidays as required by operations.
• Ability to obtain AOA Badge, CBP Clearance, and USPS Mail Certification.

Responsibilities

• Prepare, review, and process cargo documentation including airway bills, manifests, delivery orders, and billing paperwork.
• Enter and maintain cargo shipment data in company and airline computer systems with a high level of accuracy.
• Coordinate inbound and outbound cargo activities with warehouse staff, drivers, airline representatives, and customers.
• Respond to customer, airline, and internal inquiries regarding cargo status, delays, discrepancies, and releases.
• Verify cargo details such as weight, piece count, special handling requirements, and customs status.
• Ensure compliance with TSA, FAA, airline, and company regulations and procedures.
• Assist in resolving documentation errors, shortages, damage reports, and other operational issues.
• Maintain organized records and files in accordance with retention and audit requirements.
• Perform clerical tasks such as answering phones, emails, scanning documents, and preparing daily reports.
• Support supervisors and managers with administrative and operational needs as required.
• Perform other duties as assigned within the scope of the position and union agreement.
• May be required to assist with warehouse duties including building or breaking down freight.

Skills

Attention to detail

Customer service

Computer literacy

Communication skills

Education

High school diploma or GED

Tools

Data entry

Email

Office systems

Job description

United Service Companies seeks a Cargo Office Agent at Daniel K. Inouye International Airport to handle cargo documentation, data entry, and coordination with warehouse teams and airline partners in a fast-paced setting.

The role requires attention to detail, strong organizational skills, and the ability to work flexible shifts. Training is provided, with opportunities to advance within a growing aviation services group.