Cargo Agent - Honolulu (Full-Time)

Alaska Air Group; Honolulu (HI); In loco; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Hawaiian Airlines is seeking a Cargo Agent to oversee safe handling of import and export cargo, including acceptance, documentation, storage, and aircraft servicing. You will work with forklifts and ULDs, ensure regulatory compliance, and deliver excellent customer service in a fast-paced environment.

The role requires lifting up to 70 lbs, HazMat and security-clearance readiness, and the ability to work varied shifts.

Competenze

• Must be willing and able to train and pass forklift certification.
• Must be willing and able to learn and operate a computerized cargo system.
• Ability to complete Hazardous Material training.
• Ability to consistently lift up to 70lbs unassisted.
• Must be able to bend, stoop, squat, reach and grasp.
• Ability to demonstrate good customer relations skills.
• Ability to work under pressure with the public and all levels of employees.
• Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
• Flexible to work varied shifts including nights, weekends, and holidays.
• Ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Mansioni

• Cargo Acceptance & Documentation: Accepts inbound and outbound cargo shipments, ensuring compliance with airline and regulatory requirements.
• Safely sets up, sorts, stores, and moves cargo using forklifts, pallet jacks, and other handling equipment.
• Performs marshalling, loading, and unloading of freighter aircraft, ensuring safe and efficient cargo transfer.
• Prepares and submits U.S. Customs documentation for import/export cargo.
• Provides accurate and timely information to customers regarding cargo services, customs requirements, and shipment status.
• Accounts for charge transactions related to interisland, domestic, and international shipments.
• Performs clerical duties such as data entry, filing, and recordkeeping.
• Performs duties of lower classifications as needed to support team operations.

Conoscenze

Forklift certification

Cargo system

HazMat training

Lifting 70 lbs

Physical fitness

Customer service

Work under pressure

Driver's license

Security clearance

USPS certification

English proficiency

High school diploma

Minimum age 18

Work authorization

Formazione

High school diploma or equivalent

Descrizione del lavoro

Company Hawaiian Airlines

The Team

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Role Summary

The Cargo Agent is responsible for the safe and efficient handling of import and export cargo, including acceptance, documentation, storage, and aircraft servicing at Hawaiian Airlines and Alaska Airlines. Requires attention to detail, physical capability, and strong customer service to support cargo operations in compliance with airline, customs, and hazmat regulations. Must be flexible, safety-minded, and able to work in fast-paced environments while maintaining professionalism and clear communication. This is a union represented position.

Key Duties

• Cargo Acceptance & Documentation: Accepts inbound and outbound cargo shipments, ensuring compliance with airline and regulatory requirements. Prepares and processes airway bills, cargo manifests, and other required documentation for domestic and international shipments.

• Safely sets up, sorts, stores, and moves cargo using forklifts, pallet jacks, and other handling equipment. Builds up and breaks down Unit Load Devices (ULDs) for aircraft loading and unloading.

• Performs marshalling, loading, and unloading of freighter aircraft, ensuring safe and efficient cargo transfer. Delivers and retrieves cargo from aircraft gates and designated areas.

• Prepares and submits U.S. Customs documentation for import/export cargo. Clears cargo through U.S. Customs and other regulatory agencies as required, including agriculture inspections.

• Provides accurate and timely information to customers regarding cargo services, customs requirements, and shipment status. Assists with inquiries related to cargo claims and service issues.

• Accounts for charge transactions related to interisland, domestic, and international shipments. Audits daily transactions including OA (Other Airline) transfers and electronic payment checks to ensure accuracy.

• Performs clerical duties such as data entry, filing, and recordkeeping. Supports operational reporting and assists with administrative tasks as assigned.

• Performs duties of lower classifications as needed to support team operations. Adheres to all safety protocols and operational procedures to ensure a secure working environment.

Additional Details

• Body piercing and tongue piercing shall not be exposed while performing job duties and must be covered at all times by a uniform piece or removed.

• Nose, lip, eyebrow, and cheek piercings or rings are not permitted under any circumstance.

• Ear gauge piercing is not allowed.

Job-Specific Experience, Education & Skills

Required

• Must be willing and able to train and pass forklift certification.

• Must be willing and able to learn and operate a computerized cargo system.

• Ability to complete Hazardous Material training.

• Ability to consistently lift up to 70lbs unassisted.

• Must be able to bend, stoop, squat, reach and grasp.

• Ability to demonstrate good customer relations skills.

• Ability to work under pressure with the public and all levels of employees.

• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.

• Flexible to work varied shifts including nights, weekends, and holidays.

• Ability to obtain USPS Mail Handling Certification.

• Ability to obtain airport security clearance.

• Ability to communicate in English.

• High school diploma or equivalent.

• Minimum age of 18.

• Must be authorized to work in the U.S.

Job-Specific Leadership Expectations