Cargo Charter Specialist

All Aviation Jobs; Wood Dale (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

National Air Cargo is seeking a Charter Specialist to deliver comprehensive charter solutions and top-tier service in the United States. The role requires extensive industry experience, strong negotiation skills, and a client-first approach, with emphasis on flight planning, logistics, and regulatory compliance.

The ideal candidate will have 2–4 years of air charter experience, proficiency in MS Office, CRM systems, and the ability to build lasting relationships with aircraft operators and

Qualifications

• Bachelor's degree in relevant course of study.
• 2-4 years of experience in air charter industry.
• Demonstrable knowledge of aviation charter best practices.
• Advanced experience with Microsoft Office including Word, Excel and Outlook.
• Experience using a CRM system.
• Comfortable learning new and emerging technologies.

Responsibilities

• Develop and maintain strong relationships with aircraft operators, clients, and industry partners.
• Provide tailored charter solutions that meet the specific needs and preferences of clients.
• Negotiate charter contracts, ensuring competitive pricing and optimal terms for clients.
• Coordinate and oversee all aspects of the charter process, including flight planning, logistics, and ground handling.
• Monitor market trends and stay updated on industry developments to provide informed advice and recommendations.
• Handle client inquiries and provide prompt, accurate information regarding charter options and availability.
• Ensure compliance with all regulatory requirements and company policies.
• Maintain detailed records of all charter transactions and client interactions.
• Collaborate with the sales and marketing teams to develop and implement strategies to attract new clients and retain existing ones.

Skills

Negotiation skills

Customer service

Communication skills

Attention to detail

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Outlook

CRM system

Job description

National Air Cargo is a dynamic, growing company that values its employees. We are looking for candidates with the initiative to develop new skills and contribute to company success.
The Charter Specialist will be responsible for providing comprehensive charter solutions to our clients. This role requires extensive experience in the air charter industry, a deep understanding of the market, and strong relationships with key players in the space. The ideal candidate will possess exceptional negotiation skills, a keen eye for detail, and a passion for delivering top-tier customer service.

Essential Functions

• Develop and maintain strong relationships with aircraft operators, clients, and industry partners.
• Provide tailored charter solutions that meet the specific needs and preferences of clients.
• Negotiate charter contracts, ensuring competitive pricing and optimal terms for clients.
• Coordinate and oversee all aspects of the charter process, including flight planning, logistics, and ground handling.
• Monitor market trends and stay updated on industry developments to provide informed advice and recommendations.
• Handle client inquiries and provide prompt, accurate information regarding charter options and availability.
• Ensure compliance with all regulatory requirements and company policies.
• Maintain detailed records of all charter transactions and client interactions.
• Collaborate with the sales and marketing teams to develop and implement strategies to attract new clients and retain existing ones.

Competencies

• Extensive experience in the air charter industry, with a proven track record of success.
• Strong network of contacts within the aviation and charter sectors.
• Excellent negotiation and contract management skills.
• Exceptional customer service and communication skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Strong attention to detail and organizational skills.
• Proficiency in relevant software and tools for charter management.
• Knowledge of regulatory requirements and industry best practices.

Qualifications

• Bachelors Degree in relevant course of study
• 2-4 years of experience in air charter industry
• Demonstrable knowledge of aviation charter best practices
• Advanced experience with Microsoft Office including Word, Excel and Outlook
• Experience using a CRM system
• Comfortable learning new and emerging technologies

Job Type: Full-time
Pay: $85,000.00 - $120,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education

• Bachelor's (Required)

Experience

• brokering air charters: 2 years (Required)

Work Location: In person