CareLink Program Manager — Community Health Lead

Guidance Center Of Lea County; Hobbs (NM); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Job summary

Guidance Center of Lea County, Inc. is seeking a Program Manager for the CareLink program in Hobbs, NM. You will develop, plan, organize, and supervise all non-clinical client service activities and provide administrative supervision to CareLink staff.

Under the Director of Community Services, you will ensure high-quality trauma-informed care, policy adherence, staff scheduling, and timely documentation while coordinating training and program improvements.

Qualifications

• Master’s Degree in Social Work, Psychology, Counseling, Marriage and Family Counseling, or similar Behavioral Health related field.
• Hold Independent Licensure in New Mexico in Psychology, Social Work, Counseling, or a closely related field.
• CLNM Steering Committee may grant a waiver for individuals with bachelor’s degree or higher and extensive experience with the target population.
• Direct service experience working with SMI/SED adult and child populations.
• Prior supervisory experience.
• Must pass Criminal Records Check and CYFD Clearance.
• Valid New Mexico driver’s license and satisfactory driving record.

Responsibilities

• Plan, organize and ensure program development, consultation, and planning for all CareLink program activities.
• Enforce policies and ensure compliance with client service delivery, confidentiality, and ethics.
• Oversee operations to ensure high quality care that is trauma-informed and compliant with ethics codes.
• Schedule CareLink staff and ensure timely documentation.
• Conduct performance reviews and maintain training calendars for the department.
• Coordinate and provide staff training and attend HIPAA/42 CFR Part 2 confidentiality standards.
• Coordinate supervision and weekly case consultations with staff and leadership.
• Review CNA data and oversee Quality Assurance and Quality Improvement activities.
• Communicate program status and policy matters to senior leadership.
• Assist with long-range planning and resource coordination.

Skills

Communication skills

Deadline management

Documentation

Teamwork

Education

Master's Degree in Social Work / Psychology / Counseling

Independent Licensure in NM

Supervisory experience

Job description

Guidance Center of Lea County, Inc. is seeking a Program Manager for the CareLink program in Hobbs, NM. You will develop, plan, organize, and supervise all non-clinical client service activities and provide administrative supervision to CareLink staff.

Under the Director of Community Services, you will ensure high-quality trauma-informed care, policy adherence, staff scheduling, and timely documentation while coordinating training and program improvements.