Caregiver Support & Field Admin Coordinator

Civility Home Care-Danbury; Danbury (CT); On-site; USD 42,000 - 52,000; Full time

Job summary

Civility Home Care-Danbury is seeking an Administrative Assistant to support daily office operations, caregiver recruiting and onboarding, scheduling, client communications, and field support in a fast-paced healthcare setting. The ideal candidate is organized, detail‑oriented, compassionate, and capable of multitasking; associates degree preferred with 2+ years of healthcare admin experience.

Travel to client sites and occasional after-hours availability may be required.

Qualifications

• Associate degree in Healthcare Administration, Business Administration, Medical Administration or related field preferred.
• Minimum of 2 years in office administration, healthcare staffing, scheduling coordination, or healthcare operations preferred.
• Experience in private duty home care, healthcare, or senior living preferred.

Responsibilities

• Provide administrative support per company policies, procedures, and state regulations.
• Maintain organized electronic and physical records for clients, caregivers, schedules, and operations.
• Assist with caregiver recruiting through job boards, referrals, online platforms, and outreach.
• Respond to caregiver applicants and provide information on positions, schedules, orientation, and expectations.
• Coordinate onboarding, orientation, and hiring documentation.
• Schedule and coordinate client cases and staffing; communicate changes to caregivers and clients.
• Visit client homes as needed for introductions, support, supply delivery, and follow-up.
• Deliver office and caregiving supplies as needed and maintain equipment.
• Maintain regular communication with clients, families, caregivers, staff, and management.
• Participate in occasional on-call responsibilities for urgent staffing or operational needs.
• Utilize Microsoft Office, Microsoft Teams, QuickBooks Online, WellSky Personal Care, and other systems effectively.

Skills

Organizational skills

Multitasking

Communication

Customer service

Time management

Attention to detail

Professional demeanor

Calm under pressure

Confidentiality

Independent and team work

Computer skills

Education

Associate degree in Healthcare Administration

Tools

Microsoft Office

Microsoft Teams

QuickBooks Online (QBO)

WellSky Personal Care

Scheduling systems

Job description

Civility Home Care-Danbury is seeking an Administrative Assistant to support daily office operations, caregiver recruiting and onboarding, scheduling, client communications, and field support in a fast-paced healthcare setting. The ideal candidate is organized, detail‑oriented, compassionate, and capable of multitasking; associates degree preferred with 2+ years of healthcare admin experience.

Travel to client sites and occasional after-hours availability may be required.