Caregiver Supervisor

ComForCare Home Care - Kalamazoo; Orinda (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Caregiver Supervisor & Compliance Coordinator to bridge office and field operations. This dynamic role involves ensuring high-quality care, supporting caregivers, and engaging with clients. The ideal candidate will thrive in a dual environment, managing office compliance and providing hands-on client support. This position offers a flexible schedule and the opportunity to grow in a field with increasing demand. Join a team that prioritizes caregiver well-being and development, ensuring a fulfilling career path in home care.

Benefits

Competitive salary

Flexible schedule

401(k) with Employer matching

Training & development

Sick Leave

Company parties

Wellness benefits

Exclusive discounts

Qualifications

• 3+ years in care management or supervisory role in home care.
• 4+ years of hands-on caregiving experience required.

Responsibilities

• Conduct in-home client assessments and wellness visits.
• Support hiring and onboarding of caregivers, including training.

Skills

Care Management

Supervisory Skills

Interpersonal Skills

Communication Skills

Problem Solving

Education

State-accredited Home Health Aide/Nurse Aide training

Nursing/Medical Assistant training

Tools

Microsoft Office (Word, Excel)

Software Scheduling Tools

Job description

We are currently seeking a Caregiver Supervisor & Compliance Coordinator for our office in Orinda

Location: 40% office / 60% field with availability to work 35-40 hrs per week

Benefits:

• Competitive salary
• Flexible schedule
• 401(k) with Employer matching contributions
• Training & development
• Sick Leave
• Company parties
• Wellness benefits
• Exclusive discounts

POSITION SUMMARY

The Caregiver Supervisor & Compliance Coordinator serves as a vital bridge between the office and the field, ensuring high-quality, personalized care while supporting caregivers and clients throughout the care journey. This dynamic role is split between approximately 40% office-based responsibilities and 60% fieldwork, including direct client support and caregiver engagement.

In the office, the role involves caregiver onboarding and training, compliance recordkeeping, documentation audits, and operational support. In the field, the role includes client intakes and assessments, quality assurance visits, caregiver mentorship, and occasional direct caregiving—particularly when launching new client services or providing urgent backup support.

This position requires a compassionate, organized, and adaptable individual who thrives in both structured and hands-on environments. The ideal candidate is a natural relationship builder, detail-oriented, and committed to maintaining the agency’s reputation for excellence.

Key Responsibilities

Client & Field Support (60%)

• Conduct in-home client assessments & wellness visits
• Perform face-to-face caregiver introductions to clients and families during service initiation
• Provide on-site caregiver support, training, and quality assurance visits
• Step in to provide direct care on a short-term or emergency basis when needed
• Ensure care plans reflect the physical, emotional, and social needs of each client
• Promote independence and dignity by developing creative, safe solutions for care delivery

Office & Compliance Duties (40%)

• Support the hiring and onboarding of caregivers, including interviews and training
• Maintain up-to-date compliance records for caregivers and clients in accordance with agency and state regulations
• Create, maintain, and update individualized care plans
• Collaborate with office staff to ensure service continuity and client satisfaction
• Communicate regularly with families, caregivers, and referral sources to ensure care quality and responsiveness
• Assist with documentation audits, care planning updates, and operational procedures

Qualifications

Required:

• Minimum 3 years of experience in care management or supervisory role in home care, home health, or hospice
• At least 4 years of hands-on caregiving experience (e.g., CNA, HHA, or similar)
• Completion of a state-accredited Home Health Aide/Nurse Aide training program or 1 year of training in a nursing/medical assistant program
• Strong interpersonal and communication skills with the ability to build lasting relationships
• Experience with any software scheduling tools, proficiency in Microsoft Office - Word, Excel etc
• Ability to work independently in the field while also collaborating effectively with the office team
• Physical ability to assist with client mobility and provide direct care when needed
• Proficiency in written documentation and verbal instructions
• Follow all HIPAA guidelines to ensure client confidentiality
• Valid driver’s license, reliable transportation, and current auto insurance
• Willingness to support after-hours needs as required

Preferred:

• Active CNA, HHA, HCA certification
• CPR/First Aid certified
• Knowledge of state compliance and home care documentation standards
• Experience conducting client intakes, assessments, or QA visits

A Great Opportunity

A steadily increasing senior population and a growing preference for “aging in place” make it very likely that home care will continue to increase in demand for years to come. Hired individual will receive training through a ComForCare franchised business and have the opportunity to learn skills that will always be relevant and necessary, unlike many current professions that are continuously changing. By getting into this exciting and wonderful profession at this time, hired individual can be secure in the knowledge that their career opportunities are limitless.

Living your best life possible while helping others live theirs.

Our Caregivers are the heart and soul of what we do. For that reason, we put our Caregivers First each and every day.

At ComForCare, it is our Caregiver First promise, that our caregivers will be:

• Treated with respect and dignity.
• Provided exceptional training on a regular and ongoing basis.
• Never alone in the field - support is always available.
• Thoughtfully matched with clients that they are compatible with.

Join our team and be a part of a certified Great Place To Work! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work.