Caregiver Operations Lead

TheKey; Vienna (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Flexible PTO

Job summary

TheKey seeks a Caregiver Manager to oversee and coordinate caregiving services, ensuring high-quality care for clients in their homes. You will supervise caregivers, manage schedules, and handle inquiries, onboarding, and training to maintain standards of care.

Ideal candidates bring leadership, compassion, and strong organizational skills to sustain efficient operations and support caregivers and clients within our aging-at-home program.

Qualifications

• Bachelor’s degree or equivalent experience.
• Two years of health care, elder care, social work, or related industry experience.
• One year of scheduling experience in health care or human services setting preferred.
• Able to multitask and manage a heavy workload while meeting deadlines.

Responsibilities

• Train and supervise caregivers to deliver compassionate care.
• Provide supervision, coaching, and corrective actions as needed.
• Conduct performance evaluations and development plans.
• Match caregivers to clients based on needs and skills.
• Develop and manage caregiver schedules with coverage for all clients.

Skills

Leadership

Scheduling

Coaching

Communication

Time management

Travel

Education

Bachelor’s degree or equivalent experience

Tools

Online scheduling system

Job description

TheKey seeks a Caregiver Manager to oversee and coordinate caregiving services, ensuring high-quality care for clients in their homes. You will supervise caregivers, manage schedules, and handle inquiries, onboarding, and training to maintain standards of care.

Ideal candidates bring leadership, compassion, and strong organizational skills to sustain efficient operations and support caregivers and clients within our aging-at-home program.