Caregiver Coverage & Admin Coordinator

Synergy HomeCare; West Des Moines (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Synergy HomeCare is seeking a Caregiver Administrator to cover open shifts from 7 a.m. and support the office with routine administrative tasks. The role requires flexibility and a commitment to continuity of care for clients.

You will report to the staffing coordinator and work closely with the office manager to maintain caregiver schedules, client information, and high-quality service. Strong communication and a compassionate approach are essential to succeed in this role.

Qualifications

• High school diploma or equivalent is required or preferred.
• 1 year caregiving or related experience is a plus.
• Excellent interpersonal and communication skills for clients, caregivers, and team members.
• Reliable, punctual, and able to respond quickly to last-minute scheduling needs.
• Flexible and able to adapt to changing priorities under pressure.

Responsibilities

• Cover open shifts starting at 7 a.m. on weekdays and be available for overnight shifts.
• Perform warm hand-offs and provide quality care and support to clients and caregivers.
• Maintain clear communication with the office manager regarding availability and scheduling.
• Assist with administrative tasks during regular office hours as assigned by the office manager.
• Record caregiver schedules, client information, and other administrative duties accurately.
• Collaborate with the team to ensure smooth operations and exceptional client care.
• Answer phones and direct calls to the appropriate team member and help maintain office cleanliness.

Skills

Interpersonal communication

Reliability and punctuality

Adaptability under pressure

Compassionate and empathetic

Clear client and team communication

Education

High school diploma or equivalent

Job description

Synergy HomeCare is seeking a Caregiver Administrator to cover open shifts from 7 a.m. and support the office with routine administrative tasks. The role requires flexibility and a commitment to continuity of care for clients.

You will report to the staffing coordinator and work closely with the office manager to maintain caregiver schedules, client information, and high-quality service. Strong communication and a compassionate approach are essential to succeed in this role.