Career Success Coordinator

Tidewatertech; Norfolk (VA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Paid time off

Job summary

Tidewater Tech in Norfolk, VA seeks a Career Success Coordinator to guide students from enrollment through graduation into meaningful employment.

You will drive certification completion, career readiness, and placement preparation, engaging students early and maintaining strong employer relationships. The role requires a student-centered approach, solid communication, and proficiency with MS Office.

Qualifications

• Minimum high school diploma or GED, and preferred associate or bachelor’s degree.
• 1–2 years of experience in student services, career services or related role.
• Strong written and verbal communication, with a student-centered approach.

Responsibilities

• Actively manage a student caseload and meet defined performance metrics.
• Drive certification readiness and placement preparation for students.
• Support students through certification and placement processes.
• Build trust and rapport with students and engage them early.
• Coordinate with education teams and career services partners.
• Document interactions, outcomes and required audits accurately.

Skills

Student services

Communication skills

Organizational skills

MS Office

Education

High School Diploma or GED

Associate or bachelor's degree preferred

Tools

Microsoft Office

Job description

Training Tomorrow's Techniciansto Become Skilled, Employable and Essential.

About Us – Big Changes, Better Benefits – Join us!

At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today’s workplace. With high academic standards and hands‑on training, we create a learning environment that supports student success. At Tidewater Tech, we’re dedicated to shaping the next generation of skilled professionals.

Location

4535 E Princess Anne Rd, Norfolk, VA 23502

Schedule

9:00-6:00 M-TH

8:00-5:00 F

Compensation

up to $30/hour

Are you passionate about student advocacy and career development?Do you enjoy building strong relationships with employers and students alike?

About the Role

The Career Success Coordinatorhelpsstudents successfully transition from enrollment to graduation and into meaningful employment. This position supports students throughout the full student lifecycle by proactively driving certification completion, career readiness, and placement preparation.

As aCareer Success Coordinator, you willengage students earlytobuild strong and consistent relationships, supporting them through certification and placement.

Key Responsibilities

Performance & Accountability

• Actively manage a student caseload and meet defined performance metrics, which mayinclude:
• Retention and persistence
• Certification readiness and attainment
• Graduation progression
• Career readiness and placement-related leading indicators
• Contribute to a performance-driven culture focused on measurable studentoutcomes

Student Engagement & Advocacy

• Serve as a consistent point of contact and career readiness advocate for assigned students, building trust, rapport, and accountability
• Proactivelyidentifyand address barriers to certification readiness and job placement

Certification Support

• Partner withtheeducationteamand studentsuccesscoordinators tomonitorcertification readiness anddrive certification outcomes

Career Readiness & Placement Preparation

• Introduce career readiness concepts early in the student journey, including resume development, professional behavior, and labor market awareness
• Support students and graduates with career planning, job search strategies, and interview preparation
• Coordinate with employer engagement and career services partners to prepare students for successful entry into the placement window
• Assistwith job applications, documentation, and placement-related follow-up as assigned

Data, Documentation & Compliance

• Accurately documentallstudent interactions,engagementactivities,outcomes, and supporting materials
• Participate in cohort tracking, G&E chart confirmation, andrequiredaudits, includingweekly and monthly reporting tied to student success metrics

Events, Programming & Collaboration

• Support,participateinand/orfacilitateworkshops, application stations,commencement,alumni events, career fairs, and certification readiness activities

Other Duties

• Performadditionalresponsibilities as assigned by thesupervisor, including onboarding and ongoing training related to student success systems, performance metrics, and operational processes

Qualifications

Education

• High School Diploma or GED

• Associate or bachelor'sdegree preferred

Experience

• 1–2 years of experience in student services, career services, advising, workforce development, recruiting, or a related support role

• 1 year of related experience in a proprietary (for profit), post-secondary educational setting preferred

Skills

• Strong problem-solving, organizational, and written and verbal communication skills with a student-centered approach
• Comfortable working in a metrics-driven environment with shared accountability
• Proficient with Microsoft Office and willing to learn new systems
• A positive, team-oriented approach and willingness to work outside regular business hours and travel locally or overnight as needed

Benefits

We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for the following benefits:

• 401(k) with company match
• Comprehensive health, dental, and vision insurance from day 1 of employment
• Life insurance options
• Paid parental leave
• Paid time off (PTO) to promote work-life balance
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP) for personal and professional support

We are committed to fostering a workplace that values integrity, growth, and student success.

TTT is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.