Career Services Operations Manager

asu; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition Reduction Program

Low-cost health, dental, vision, and 1

Retirement program

Paid time for volunteer and PD

10 Paid Holidays

Wellness program

Disability and leave program

Employee assistance

ASU Discounts

Job summary

Arizona State University is seeking an Administrative Operations Specialist 3 to support and expand employer engagement programs that connect students with career exploration and professional development opportunities. This role coordinates Discovery Days, Job Shadow experiences, alumni mentorship, and related initiatives.

Working with Career Readiness teams, the manager identifies new partnerships, strengthens existing relationships, and develops scalable engagement models aligned with

Qualifications

• Bachelor's degree and five (5) years of experience in related field or equivalent experience/training.
• Ability to develop and manage employer engagement programs and partnerships.
• Strong communication, coordination, and record-keeping skills.

Responsibilities

• Provide strategic vision for employer engagement programs and initiatives.
• Build and maintain relationships with employers, alumni, and academic units.
• Advance alumni engagement and mentorship opportunities.
• Recruit and steward external partners for Career Services programs and events.
• Coordinate communications, scheduling, and logistics for programs and events.
• Monitor outcomes and use data to improve programs.
• Identify new partnership opportunities and scalable engagement models.
• Represent Career Services at employer and alumni engagements.

Skills

Strategic relationship building

Program management

Stakeholder communication

Data analysis

Education

Bachelor's degree

Tools

CRM systems

Job description

Job Profile:

Administrative Operations Specialist 3

Job Family:

Administrative Operations

Time Type:

Full time

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:

Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.

Job Description:

Salary: $65,000.00

The Career Services Operations Manager develops, manages, and expands strategic employer engagement programs that connect students with career exploration and professional development opportunities. This position serves as the primary coordinator for Discovery Days, Job Shadow experiences, alumni mentorship and other initiatives, while cultivating relationships with employers, academic units, and alumni to increase meaningful engagement opportunities.

Working collaboratively with Employer Relations and Career Readiness teams, the Manager identifies new partnership opportunities, strengthens existing employer relationships, and develops scalable engagement models that align with Career Services' strategic priorities. This role balances program management with long-term growth planning by evaluating outcomes, identifying gaps, and implementing innovative approaches that expand employer and alumni participation.

Work schedule and location:

Career Services serves students and recent alumni virtually, in the office, and at events during the timeframe of Monday - Friday, 8:00 am - 5:00 pm. Staff may have varied schedules to support students, alumni, and employer partners. Job location is primarily located at the Tempe campus; however, the incumbent will occasionally be required to travel to other ASU locations, as needed.

What's in it for you:

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes:

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

Essential Duties:

• Provide strategic vision and oversight for the growth, refinement, and evolution of assigned employer engagement programs and initiatives, establishing priorities, identifying opportunities for expansion and innovation, and ensuring alignment with Career Services, divisional, and university goals.
• Build and maintain collaborative relationships with employers, alumni, academic units, and university partners to advance Career Services priorities, strengthen partnerships, and expand meaningful engagement opportunities for students.
• Develop and advance a comprehensive approach to alumni engagement within Career Services, expanding opportunities for alumni to serve as mentors, industry connectors, employer advocates, program participants, and strategic partners in support of students and the broader vision for Career at ASU.
• Recruit, engage, and steward employers, alumni, and other external partners for participation in Career Services programs, events, and strategic initiatives, cultivating sustained relationships and identifying opportunities for deeper involvement.
• Collaborate with Career Services staff and campus partners to identify, develop, and implement employer and alumni engagement opportunities that align with departmental priorities, student career readiness goals, and evolving workforce and industry needs.
• Coordinate employer and stakeholder communications, scheduling, logistics, and participant support to ensure the successful delivery of programs, events, and engagement activities.
• Monitor program outcomes, maintain accurate records, analyze participation and engagement data, and use assessment findings to recommend improvements, inform strategic decisions, and enhance the effectiveness and impact of employer and alumni engagement initiatives.
• Identify emerging partnership opportunities, evaluate new program and engagement models, and recommend innovative approaches that expand the reach and impact of Employer Relations and Career Services.
• Represent Career Services at employer and alumni engagem