Career Services Concierge & Resource Liaison

BakerRipley; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

BakerRipley in Houston is seeking a Service Coordinator to welcome visitors to the Workforce Solutions Gulf Coast career office and guide them through available resources. You will help users operate self-service tools, assist with computers and printers, and support resumes, applications, and labor market information; ensuring smooth check-in and data accuracy.

This role collaborates with staff for workshops and referrals and helps set up events while keeping the resource room organized and

Qualifications

• Experience in customer service or help desk in public service welcomed.
• Ability to communicate clearly with diverse populations.
• Familiar with basic office equipment and web-based applications.
• Strong problem-solving and multitasking abilities.
• Support for appointments, workshops, and referrals.

Responsibilities

• Greet customers and identify service needs.
• Assist with navigation of the career office.
• Support resource room and use of computers and printers.
• Assist with resume printing and job applications.
• Document customer interactions in WorkInTexas.com.
• Distribute program materials and event information.
• Maintain room equipment and cleanliness.
• Monitor customer flow and assist self-service activities.
• Collaborate with staff on appointments and referrals.
• Support in-office events and hiring fairs.

Skills

Customer service

Administrative support

Communication

Multitasking

Interpersonal skills

Education

High school diploma or GED

Associate degree preferred

Tools

WorkInTexas.com

Microsoft Office

Job description

BakerRipley in Houston is seeking a Service Coordinator to welcome visitors to the Workforce Solutions Gulf Coast career office and guide them through available resources. You will help users operate self-service tools, assist with computers and printers, and support resumes, applications, and labor market information; ensuring smooth check-in and data accuracy.

This role collaborates with staff for workshops and referrals and helps set up events while keeping the resource room organized and