Career Services Coach: Transforming Job Placement

Goodwill San Antonio; San Antonio (TX); On-site; USD 45,000 - 54,000; Full time

Job summary

Goodwill San Antonio is seeking a Specialist – Career Services to help program participants secure and retain employment through job readiness and placement services. You will manage a caseload, build client relationships, and connect participants with resources and employers.

The role emphasizes assessments, resume development, mock interviews, and job leads, with a high-touch engagement approach and collaboration with community partners.

Qualifications

• Bachelor’s Degree or equivalent work experience accepted.
• 1-3 years experience in case managing clients or staffing related fields.
• Strong communication and organizational skills.
• Experience in workforce development is preferred.
• Flexibility in work hours to support program needs.

Responsibilities

• Upholds Goodwill's mission and values.
• Provide excellent customer service with confidentiality.
• Receive referrals and ensure smooth transitions for participants.
• Conduct intake assessments to identify goals and barriers.
• Administer assessments to guide career paths.
• Develop and monitor an Individual Service Plan for participants.
• Prepare resumes and cover letters aligned with career objectives.
• Research job boards and generate high-quality job leads.
• Conduct mock interviews to build interview skills.
• Maintain progress notes and update the Client Management System.

Skills

Customer service

Resume writing

Communication

Caseload management

Education

2 Year Degree

Tools

Client Management System

Job description

Goodwill San Antonio is seeking a Specialist – Career Services to help program participants secure and retain employment through job readiness and placement services. You will manage a caseload, build client relationships, and connect participants with resources and employers.

The role emphasizes assessments, resume development, mock interviews, and job leads, with a high-touch engagement approach and collaboration with community partners.