Career Program Specialist (Admissions Representative)

Porter & Chester Instit; Springfield (MA); On-site; USD 24,000 - 28,000; Full time

Job summary

Porter and Chester Institute in Springfield, MA is seeking a Career Program Specialist (Admissions Representative) to be the first point of contact for prospective students. You will help them explore career training options and navigate from inquiry to enrollment with a student-focused approach.

We value communication and empathy; no quota-only sales. Training will teach our admissions process, with opportunities for ongoing professional development and collaboration with Financial Aid and

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of sales or customer service experience.
• Strong communication, listening, and relationship-building skills.
• Ability to meet goals, follow-ups, and deadlines.
• Comfort using common software programs (MS Word/Excel/Outlook).

Responsibilities

• Speak with prospective students by phone, in person, and virtually about career goals and educational options.
• Guide applicants through the admissions process from inquiry to enrollment.
• Build trust through consultative, student-focused conversations — not high-pressure tactics.
• Conduct campus tours and information sessions.
• Accurately document student interactions and progress in our systems.
• Collaborate with Financial Aid, Academic, and Student Services teams.
• Participate in paid training and ongoing professional development.

Skills

Sales or customer service experience

Communication skills

Listening skills

Relationship-building

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Career Program Specialist (Admissions Representative)

Full time Springfield, MA, US

Salary Range: $24.00 To $27.50 Annually

Career Program Specialist ( Admissions Representative ) – Put Your People Skills to Work

Are you great with people but burned out by quota-only sales roles, unpredictable schedules, or jobs that feel transactional instead of meaningful?

This is your chance to use your communication skills, empathy, and sales or customer service experience to help people take the first step toward a new career — while building a stable, rewarding career for yourself.

We’re looking for motivated, people-focused professionals, not career educators. If you know how to connect, listen, and guide — we’ll teach you our admissions process.

What You’ll Be Doing

As a Career Program Specialist, you’ll be the first point of contact for prospective students, helping them explore career training options and determine if our programs are the right fit.

You will:

• Speak with prospective students by phone, in person, and virtually about career goals and educational options
• Guide applicants through the admissions process from inquiry to enrollment
• Build trust through consultative, student-focused conversations — not high-pressure tactics
• Conduct campus tours and information sessions
• Accurately document student interactions and progress in our systems
• Collaborate with Financial Aid, Academic, and Student Services teams
• Participate in paid training and ongoing professional development

Required:

• High School Diploma or GED
• Minimum 2 years of sales or customer service experience
• Strong communication, listening, and relationship-building skills
• Comfort working with goals, follow-ups, and deadlines
• Ability to use common software programs (MS Word/Excel/Outlook etc.)

Preferred:

• Knowledge of post-secondary or career-focused education

Why Work With Us?

You’ll join a team dedicated to helping students gain practical skills for real careers. Supported by Admissions leadership, Financial Aid, and Academic teams, you can focus on what you do best —connecting with people and guiding them toward opportunity.

About Our Company:

Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 9 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology.

Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally.