Career Pathways Admissions Advisor

Porter-and-Chester-Institute; Springfield (MA); On-site; USD 24,000 - 28,000; Full time

Job summary

Porter and Chester Institute in Springfield, MA is seeking a Career Program Specialist (Admissions Representative) to be the first contact for prospective students, guiding them through career training options and the admissions process.

You will speak with applicants by phone, in person, and virtually, conduct campus tours, document interactions, and collaborate with Financial Aid and Academic teams. Paid training and ongoing development are provided.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of sales or customer service experience.
• Strong communication, listening and relationship-building abilities.

Responsibilities

• Speak with prospective students by phone, in person, and virtually about career goals and educational options.
• Guide applicants through the admissions process from inquiry to enrollment.
• Build trust through consultative, student-focused conversations.
• Conduct campus tours and information sessions.
• Accurately document student interactions and progress in our systems.
• Collaborate with Financial Aid, Academic, and Student Services teams.
• Participate in paid training and ongoing professional development.

Skills

Strong communication

Listening

Relationship-building

Goal-oriented

Sales experience

Customer service

Education

High School Diploma or GED

Post-secondary education knowledge (preferred)

Tools

MS Word

MS Excel

Outlook

Job description

Porter and Chester Institute in Springfield, MA is seeking a Career Program Specialist (Admissions Representative) to be the first contact for prospective students, guiding them through career training options and the admissions process.

You will speak with applicants by phone, in person, and virtually, conduct campus tours, document interactions, and collaborate with Financial Aid and Academic teams. Paid training and ongoing development are provided.