Floating Career Program Specialist (Admissions Representative)

Porter-and-Chester-Institute; Marshall Corner (MA); On-site; USD 50,000 - 57,000; Full time

Job summary

Porter-and-Chester-Institute in Brockton, MA is seeking a Floating Career Program Specialist (Admissions Representative) to be the first contact for prospective students and guide them through inquiry to enrollment. The role emphasizes consultative conversations and building trust rather than high-pressure sales.

The position requires a High School Diploma or GED and a minimum of 2 years in sales or customer service, with strong communication and relationship-building skills.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of sales or customer service experience.
• Strong communication, listening, and relationship-building skills.
• Ability to work with goals, follow-ups, and deadlines.
• Proficiency in common software (MS Word/Excel/Outlook).

Responsibilities

• Speak with prospective students by phone, in person, and virtually about career goals.
• Guide applicants through the admissions process from inquiry to enrollment.
• Conduct campus tours and information sessions.
• Document student interactions and progress in our systems.
• Collaborate with Financial Aid, Academic, and Student Services teams.
• Participate in paid training and ongoing professional development.

Skills

Communication skills

Listening

Relationship-building

Customer service

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Floating Career Program Specialist (Admissions Representative)

Full time Brockton, MA, US

11 days ago Requisition ID: 1771

Salary Range: $24.00 To $27.50 Annually

Floating Career Program Specialist ( Admissions Representative ) - Put Your People Skills to Work

Are you great with people but burned out by quota-only sales roles, unpredictable schedules, or jobs that feel transactional instead of meaningful?

This is your chance to use your communication skills, empathy, and sales or customer service experience to help people take the first step toward a new career - while building a stable, rewarding career for yourself.

We're looking for motivated, people-focused professionals, not career educators. If you know how to connect, listen, and guide - we'll teach you our admissions process.

What You'll Be Doing

As a Career Program Specialist, you'll be the first point of contact for prospective students, helping them explore career training options and determine if our programs are the right fit.

Travel Required: Position will be based out of the Brockton, MA campus, but candidates must be willing to assist with coverage needs at the Springfield, MA (formerly Chicopee, MA) and Worcester, MA campuses as needed.

You will:

• Speak with prospective students by phone, in person, and virtually about career goals and educational options
• Guide applicants through the admissions process from inquiry to enrollment
• Build trust through consultative, student-focused conversations - not high-pressure tactics
• Conduct campus tours and information sessions
• Accurately document student interactions and progress in our systems
• Collaborate with Financial Aid, Academic, and Student Services teams
• Participate in paid training and ongoing professional development

Required:

• High School Diploma or GED
• Minimum 2 years of sales or customer service experience
• Strong communication, listening, and relationship-building skills
• Comfort working with goals, follow-ups, and deadlines
• Ability to use common software programs (MS Word/Excel/Outlook etc.)