Career Planner: Talent Match & Growth Connector

Dynamic Works Institute; West Burlington (IA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

PTO

Paid holidays

401K

Flexible Spending Account

Tuition assistance

Job summary

Dynamic Works Institute is seeking a Career Planner to connect job seekers with open positions and advance local workforce development efforts.

You will interview customers to assess needs, develop individualized employment plans, and refer to training, jobs, or education programs while coordinating with employers and service providers for placement and skill enhancement.

The role emphasizes strong customer service, accurate case management, and timely documentation in a fast-paced environment.

Qualifications

• Bachelor's degree required in social services, HR, communications, business, or equivalent experience.
• Minimum two years' staffing, recruiting, or workforce development experience with data entry and data review.
• Demonstrated proficiency in verbal and written communication and customer service.

Responsibilities

• Connect job seekers to open positions to achieve employment.
• Help businesses recruit the best applicants for their jobs.
• Interview customers to assess service needs.
• Develop and implement individual employment plans and referrals to training or jobs.
• Provide case management and liaison between customers and service providers.
• Document all interactions with well-written case notes.
• Maintain knowledge of market research tools and industry trends.

Skills

Extreme customer service

Communication

Teamwork

Recruiting experience

Data entry/computer skills

Education

Bachelor's degree in social services / HR / communications

Tools

Microsoft Office

Job description

Dynamic Works Institute is seeking a Career Planner to connect job seekers with open positions and advance local workforce development efforts.

You will interview customers to assess needs, develop individualized employment plans, and refer to training, jobs, or education programs while coordinating with employers and service providers for placement and skill enhancement.

The role emphasizes strong customer service, accurate case management, and timely documentation in a fast-paced environment.