Career Pathways Case Manager

Bakerripley; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

BakerRipley in Houston, TX is seeking a Case Management Specialist to provide intensive, ongoing support to jobseekers and training participants, guiding them through education, training, and employment paths.

You will coordinate wrap-around services, monitor outcomes, conduct monthly contact sessions, and ensure thorough documentation in alignment with WIOA and partner agencies, to promote retention and success.

Qualifications

• 2–4 years of experience in case management, workforce development, social services, or a related field.
• Experience in case management, workforce development, social services, or a related field preferred.

Responsibilities

• Enters information in the appropriate management information systems in a timely and accurate manner with adequate details regarding customer outcomes.
• Conducts monthly contact sessions to determine additional support or wrap-around services needed and directs customers to appropriate staff or community resources to ensure success.
• Tracks customers’ progress on education, training, or career plans and identifies barriers that may impact completion or employment outcomes.
• Ensures all documentation meets WIOA and Workforce Solutions standards, including case notes, service entries, outcome updates, and eligibility verification.
• Work closely with Career Advisors, Education & Training Specialists, support service teams, and community agencies to coordinate customer support and share relevant updates.

Skills

Case management

Education

Bachelor's Deg. or equivalent experience

Job description

BakerRipley in Houston, TX is seeking a Case Management Specialist to provide intensive, ongoing support to jobseekers and training participants, guiding them through education, training, and employment paths.

You will coordinate wrap-around services, monitor outcomes, conduct monthly contact sessions, and ensure thorough documentation in alignment with WIOA and partner agencies, to promote retention and success.