Career Navigator II (Justice Navigation)

Goodwill Industries of Northwest NC

Winston-Salem (NC)

On-site

USD 29,000 - 33,000

Full time

13 days ago

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Benefits offered by this job

PTO

Pension Plan

403(b) Retirement Savings Plan

Employee Assistance Program

Free Telehealth

Employee Referral Program

Quarterly Incentives

Corporate Discount Programs

Medical Insurance

Prescription Coverage

Dental and Vision Coverage

Flex Spending Accounts

Short & Long-Term Disability

Life Insurance

Tuition Reimbursement

Job summary

Goodwill Industries of Northwest North Carolina is seeking a Career Navigator II to assist participants pursuing economic mobility. You will develop career plans, set goals around education and training, and connect individuals with resources.

The role involves community events, partnerships with other organizations, and facilitating barrier mitigation while guiding participants toward employment opportunities.

Qualifications

1–2 years of experience in a similar role.
Excellent customer service skills.
Intermediate computer skills.
Ability to multi-task.
Excellent written and verbal communication.
Strong critical thinking and time management.

Responsibilities

Works with participants seeking economic mobility.
Develops career plans with goals on education, training, and employment.
Inputs career plans and data into databases and systems.
Assists with resumes, cover letters, and LinkedIn profiles.
Participates in community events and job fairs to share resources.
Provides referrals to other resources and organizations.
Facilitates workforce development classes in prisons and recovery facilities.

Skills

Customer service

Communication skills

Time management

Organizational skills

HIPAA knowledge

Active listening

Education

High School Diploma or equivalent

Job description

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

Job Description

The Career Navigator II is the face of our mission at Goodwill assisting program participants seeking economic mobility. This position works with participants who are justice-involved. They develop career plans, set goals with clear objectives around education, training, employment, and resources. Our Career Navigator II participates in community events, partners with like-minded organizations, and serves as a conduit to barrier mitigation.

Key Job Responsibilities

Works closely with individuals who are seeking economic mobility.
Develops career plans, sets goals with clear objectives around education and training, employment, and resources.
Utilizes and navigates database and inputs career plans and data into systems.
Assists with career portfolio services such as writing resumes and cover letters and helping with LinkedIn profiles.
Participates in community outreach such as job fairs and career fairs to help individuals understand what resources are available to them.
Provides individuals referrals to other resources and organizations.
Facilitates workforce development classes and workshops in prisons and recovery facilities.

Education

High School Diploma or equivalent.

Essential Skills & Abilities

1-2 years of experience in similar role.
Excellent customer service skills.
Intermediate computer skills required.
Ability to multi-task.
Excellent communication skills—both written and verbal.
Excellent critical thinking and time management skills.
Must understand other organization’s policies.
Must be an active listener and have excellent soft skills.
Excellent organizational skills and understanding of deadlines.
Understanding of HIPPA and the importance of confidentiality.

Benefits

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are: