Career Navigator: Guide Careers & Build Futures

Dynamic Workforce Solutions; Okmulgee (OK); On-site; USD 26,000 - 27,000; Full time

Job summary

Dynamic Workforce Solutions, a national leader in workforce training and services, seeks a case manager to support job seekers and employers through comprehensive case management. You will conduct interviews, coach clients, and provide career advisement to help secure and sustain employment.

This role emphasizes extreme customer service and close collaboration with service providers and employers. You will manage a diverse caseload, develop and implement service plans, and document case notes in

Qualifications

• Interviews customers to assess ongoing service needs and explore employment opportunities.
• Coaches customers to present themselves as candidates for placement in jobs or training.
• Delivers career advisement including individual employment/placement plans and referrals to jobs or training.
• Demonstrates Extreme Customer Service behaviors in all customer interactions.

Responsibilities

• Interviews customers to assess ongoing service needs and job opportunities.
• Coaches customers to present themselves effectively for placement.
• Provide career advisement including plans, referrals, placement, and retention services.
• Utilize Extreme Customer Service in all interactions with customers.

Skills

Interviewing

Coaching

Career advisement

Customer service

Tools

Microsoft Office

Job description

Dynamic Workforce Solutions, a national leader in workforce training and services, seeks a case manager to support job seekers and employers through comprehensive case management. You will conduct interviews, coach clients, and provide career advisement to help secure and sustain employment.

This role emphasizes extreme customer service and close collaboration with service providers and employers. You will manage a diverse caseload, develop and implement service plans, and document case notes in