Career Navigator & Employment Services Specialist

Oklahoma Ag; Oklahoma City (OK); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Benefits package

Job summary

Oklahoma Employment Security Commission in Oklahoma City is seeking a Career Coordinator to manage career assessment, counseling, and unemployment services within a busy workforce center. You will register customers for unemployment benefits, assist with UI claims, and coordinate job referrals during regular business hours.

The role emphasizes client-facing service, documentation accuracy, and collaboration with partners to deliver employment support while ensuring compliance with state and

Qualifications

• Knowledge of spelling, punctuation, and business English; business math and modern office procedures.
• Ability to interpret unemployment and employment program requirements and regulations.
• Excellent verbal and written communication skills; ability to work with diverse clients.

Responsibilities

• Manage career assessment and vocational counseling via applicant interviews and qualification evaluation.
• Register customers for unemployment services and education training using EmployOklahoma.
• Establish unemployment insurance claim files and interpret benefit provisions as needed.
• Prepare clear oral or written reports on job orders, referrals, and job developments.
• Provide receptionist support and participate in team meetings and cross-training.

Skills

Customer service

Interviewing

Unemployment benefits

Case management

Office software

Communication

Regulatory compliance

Tools

Microsoft Office

EmployOklahoma

Job description

Oklahoma Employment Security Commission in Oklahoma City is seeking a Career Coordinator to manage career assessment, counseling, and unemployment services within a busy workforce center. You will register customers for unemployment benefits, assist with UI claims, and coordinate job referrals during regular business hours.

The role emphasizes client-facing service, documentation accuracy, and collaboration with partners to deliver employment support while ensuring compliance with state and