Career Navigator & Employment Services Specialist

Goodwill Brand; Altoona (PA); On-site; USD 38,000 - 56,000; Full time

Job summary

Goodwill Brand is seeking a Career Facilitator to provide and coordinate individualized vocational services, outreach, and support for job seekers facing barriers in Altoona, PA. You will help individuals secure employment or education and build partnerships with local employers and community resources.

The role emphasizes strengths-based case management, client advocacy, and collaboration with public workforce programs to create meaningful job opportunities and successful outcomes.

Qualifications

• High school diploma or equivalent with 5 years of relevant experience.
• Associate degree with 3 years of relevant experience.
• Bachelor’s degree in human services, workforce development, education, business, or a related field.
• A combination of work experience, training, or certifications may substitute for a formal degree.
• Examples include vocational services, workforce development, career coaching, job placement, or outreach.

Responsibilities

• Develop and implement individualized service plans to help participants identify strengths, overcome barriers, and achieve employment or educational goals.
• Conduct assessments using strengths-based case management practices.
• Provide individualized career guidance, career assessments, and employment planning.
• Assist job seekers with resume writing, interview preparation, and job applications, building a professional career portfolio.
• Deliver job readiness training, financial literacy education, and career workshops.
• Connect participants to wraparound services such as housing assistance and mental health resources.
• Engage employers to develop job opportunities and advocate for workplace accommodations.

Skills

Build rapport

Communication skills

Empathy

Service planning

Workforce programs knowledge

Organizational skills

Independence

MS Office

Google Workspace

Data entry systems

Education

Bachelor's degree in related field

Associate degree with relevant experience

High school diploma with experience

Tools

Microsoft Office

Google Suite

Data entry systems

Job description

Goodwill Brand is seeking a Career Facilitator to provide and coordinate individualized vocational services, outreach, and support for job seekers facing barriers in Altoona, PA. You will help individuals secure employment or education and build partnerships with local employers and community resources.

The role emphasizes strengths-based case management, client advocacy, and collaboration with public workforce programs to create meaningful job opportunities and successful outcomes.