Career Navigator & Employment Coach

Equus Workforce Solutions; El Paso (TX); On-site; USD 26,000 - 29,000; Full time

Job summary

Equus Workforce Solutions is seeking a Career Navigator to deliver integrated workforce development, case management, and employment planning for TANF and SNAP E&T participants. You will help clients identify barriers, create employment plans, and connect to resources.

This role emphasizes coaching, collaboration with partners, and tracking outcomes to ensure program compliance and successful job placement, with a strong customer-service orientation and teamwork.

Qualifications

• Customer-focused service mindset and ability to collaborate with partners.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and Internet.
• Ability to work in a team and meet program outcomes.

Responsibilities

• Provide career coaching, workforce planning, and case management services to TANF/SNAP E&T participants.
• Conduct assessments and develop Individual Employment Plans to support employment and self-sufficiency goals.
• Assist participants with job search activities, resume development, interview preparation, and career readiness.
• Identify and address barriers to employment through referrals and coordination of supportive services.
• Connect participants to training, education, work-based learning, and employment opportunities aligned with labor market demand.
• Maintain accurate case files, eligibility documentation, case notes, and program records.
• Monitor participant progress, participation, and outcomes to ensure program compliance and successful completion of goals.
• Collaborate with employers, community partners, and training providers to enhance participant success.
• Conduct outreach, recruitment, orientations, workshops, and hiring events as needed.
• Support performance goals by achieving enrollment, participation, employment, and retention outcomes while delivering extreme customer service.

Skills

Customer focus

Learning orientation

Communication proficiency

Teamwork orientation

Technical capacity

Tools

Microsoft Office

Internet

Job description

Equus Workforce Solutions is seeking a Career Navigator to deliver integrated workforce development, case management, and employment planning for TANF and SNAP E&T participants. You will help clients identify barriers, create employment plans, and connect to resources.

This role emphasizes coaching, collaboration with partners, and tracking outcomes to ensure program compliance and successful job placement, with a strong customer-service orientation and teamwork.