Career Guide (PCN 07-5375)

State of Alaska; Bethel (AK); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health benefits

Paid leave

Retirement plan

Job summary

The State of Alaska is seeking an Employment Services Technician 1 in Bethel to support youth career development. You will guide high school seniors through workshops on resume writing, interviewing, and job search strategies, and travel to assigned schools for one-on-one advising.

The role emphasizes culturally affirming mentorship, collaboration with partner agencies, and travel to rural communities for outreach and FAFSA events.

Qualifications

• Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands.
• Conscientiousness: displays a high level of effort and commitment towards performing work.
• Customer Service: works with clients to assess needs, provide information or assistance, resolve problems.
• Interpersonal Skills: shows understanding, friendliness, tact, and empathy toward others.
• Integrity/Honesty: contributes to maintaining the integrity of the organization and trusts.

Responsibilities

• Facilitating youth-specific workshops on Resume Writing, Interviewing Skills/Mock Interviews, Soft Skills, Job Searching, and Labor Market Information.
• Assisting youth with career exploration to enter the workforce, attend training or join the military, including one-on-one advising by traveling to schools.
• Planning and coordinating FAFSA nights for in-school youth and assisting with FAFSA completion.
• Partnering with agencies, employers, schools, military recruiters, other Career Guides and counselors to provide mentorship to high school seniors.

Skills

Adaptability

Conscientiousness

Customer Service

Interpersonal Skills

Integrity/Honesty

Job description

This recruitment is exempt from the Hiring Freeze (Administrative Order 358).

ATTENTION ALASKA RESIDENTS!

Employment Services Technician 1 located in Bethel! No Cover Letter Required!

This position is in the General Government Unit (GGU) at a Range 14.

What You Will Be Doing:

• Facilitating youth-specific workshops on Resume Writing, Interviewing Skills/Mock Interviews, Soft Skills, Job Searching, and Labor Market Information
• Assisting youth with career exploration to enter the workforce, attend training or join the military, including providing one-on-one advising by traveling to assigned schools
• Planning and coordinating FAFSA nights for in-school youth and assisting with FAFSA completion
• Partnering with agencies, employers, schools, military recruiters, other Career Guides and counselors to provide culturally affirming mentorship to high school seniors

Our Mission, Values, and Culture:

The Department of Labor and Workforce Development, Division of Employment and Training Services’ mission is to provide labor exchange, employment and training services, and unemployment insurance to Alaskans and Alaska businesses to advance opportunities for employment and provide economic stability for communities in Alaska. The YK Delta Job Center team is a dynamic professional staff, with diverse roles and expertise, cross-trained to work together for the development of a successful workforce. Our core values are Integrity, Teamwork, Respect, Customer Service, Communication, Excellence, Training and Creativity.

Benefits of Joining Our Team:

The Division of Employment and Training Services is devoted to comprehensive workforce development for both its staff and customers. Your training will include on-the-job learning with seasoned staff, as well as formal training via online video modules, ongoing webinar, monthly trainings and biweekly check-in meetings as well as annual multi-day training opportunities. The work week for this position is Monday – Friday, 7.5 hours per day. The position requires travel to rural schools and some overnighting in schools. The State of Alaska offers generous paid leave, health benefits and a comprehensive retirement plan.

The Working Environment You Can Expect:

The Employment Services Technician 1 Career Guide is stationed in the YK Delta Job Center, 460 Ridgecrest Drive, Suite 112 in the Bethel Native Corporation (BNC) Building; our building has free parking with electrical plug-ins and is conveniently located next door to the AC grocery store. This position is customer service driven and involves case management of high school seniors - travel is required to Kuspuk School District and Lower Yukon School District villages.

Who We Are Looking For:

• Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Conscientiousness: Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities and other individual differences.
• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.

To view the general description and example of duties for the position, please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs

One year of experience such as providing employment services; coordinating training services; conducting skills assessments; making referrals to community support services; assisting individuals apply for federal/state financial assistance or benefits; providing services to the public; explaining policies, procedures, services, or requirements to the public; resolving customer complaints or problems; calculating costs, refunds, taxes, or benefits; providing written explanations, summaries, reports, or correspondence; or locating and inputting information into data systems such as reservation, ticketing, or application systems.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or [phone] in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Jackie M. Hoffman
Employment Services Manager 1
Phone: [phone] ext. 3114
[e-mail]