Career-Driven Pawnbroker: Shift Leader

EZCORP; Holly Hill (DE); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) to lead the store team, provide outstanding customer service, promote sales, and manage a wide range of pawn items.

The position offers structured development, competitive pay with bonus potential, and valuable benefits including health insurance, 401(k) with company match, and generous paid time off.

Candidates should have leadership experience, pass background checks, and be ready to grow into higher roles through our career path.

Qualifications

• Strong leadership and coaching abilities.
• Excellent customer service and communication skills.
• Negotiation and conflict-resolution capabilities.
• Time-management and organizational skills.
• Bilingual abilities a plus.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales across pawn items.
• Lead and coach store Team Members to run daily operations smoothly.
• Open and close the store and manage cash handling and security procedures.
• Process loans and extensions and negotiate terms with customers.

Education

High School Diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) to lead the store team, provide outstanding customer service, promote sales, and manage a wide range of pawn items.

The position offers structured development, competitive pay with bonus potential, and valuable benefits including health insurance, 401(k) with company match, and generous paid time off.

Candidates should have leadership experience, pass background checks, and be ready to grow into higher roles through our career path.