CAREER DEVELOPMENT FACILITATOR

County of Monroe; Monroe (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

County of Monroe in Michigan seeks a Training Opportunities Coordinator under the supervision of the Program Manager. You will promote training for disadvantaged and/or displaced residents, provide career guidance, monitor participant progress, and connect customers with community partners throughout enrollment, job search, training, and retention.

The role emphasizes developing strategies to meet client needs and coordinating referrals to relevant partners.

Qualifications

• Associates degree or equivalent with emphasis on human services, social services, or workforce development preferred.
• One-year college with more years of related work experience will be considered.
• Career Development Facilitator (CDF) certification or willingness to obtain upon employment; valid Driver’s License may be required.

Responsibilities

• Promotes and develops training opportunities for disadvantaged and/or displaced residents.
• Provides career guidance support to customers during their involvement in all phases of the program.
• Monitors progress of participant through enrollment, job search/training, and retention.
• Makes referrals to appropriate community partners.

Skills

Career guidance

Customer service

Program coordination

Education

Associates degree or equivalent in human services

Job description

General Summary
Under the general supervision of the Program Manager, promotes and develops training opportunities for disadvantaged and/or displaced residents. Provides career guidance support to customers during their involvement in all phases of the program. Monitors progress of participant through enrollment, job search/training, and retention. Devises appropriate strategies to best assist customer’s needs. Makes referrals to appropriate community partners.

Job Description
Job Description
Department: Employment & Training
Affiliation: TPOAM Gen
FLSA Status: Non-Exempt
Wage Grade: Rye 7
General Summary
Under the general supervision of the Program Manager, promotes and develops training opportunities for disadvantaged and/or displaced residents. Provides career guidance support to customers during their involvement in all phases of the program. Monitors progress of participant through enrollment, job search/training, and retention. Devises appropriate strategies to best assist customer’s needs. Makes referrals to appropriate community partners.
Employment Qualifications
Education: Associates degree or equivalent with emphasis on human services, social services, or workforce development preferred. One-year college with more years of related work experience will be considered.
Experience: One year of experience in business setting or human service field providing extensive customer service with an Associate’s degree, two or more years of experience in a business setting or human service field providing extensive customer service with one year of college.
Licenses and Certifications: Must be a Career Development Facilitator (CDF) certified or willing to obtain upon employment. Valid Driver’s License