Apprentice Success Coach

Hawkeye; Pasadena (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

Hawkeye in Pasadena, CA is seeking a Career Services Coordinator to guide job seekers through Individual Employment Plans, identify suitable employers, and support training and job search activities. This role requires extensive local travel and strong interpersonal skills to work with diverse clients.

You will conduct orientations, facilitate job fairs, maintain case files, and coordinate with training providers to align opportunities with client goals.

Qualifications

• Associate's degree or equivalent from two-year college or technical school required.
• BA/BS degree preferred.
• 2-3 years of experience in social services, coaching, job development or related fields with an employment focus.
• Spanish/English bilingual preferred.
• Knowledge of CalJobs and quality control process preferred.
• Global Career Development Facilitation Certification or Workforce and Career Development Certification preferred.

Responsibilities

• Develop and guide job seekers through Individual Employment Plans (IEP) based on career goals.
• Identify potential employers aligned with client needs and opportunities.
• Update internal job boards and coordinate with administrative personnel.
• Participate in on-site job fairs and hiring activities; support job clubs and search teams.
• Provide career coaching and case management, tracking training and job search progress.
• Outreach with external partners to build job leads and orders.
• Refer and track clients into on-site programs and maintain partner contact for services.
• Assess employment and training needs through interviews, testing and other strategies.
• Perform data entry into mandated databases and maintain client files.
• Develop and lead business advisory collaborations and partnership events.
• Review documentation for training enrollment and completion.
• Liaise with internal and external service providers through all training and placement phases.
• Research and maintain partnerships with training providers for vocational training.
• Conduct orientation sessions, workshops, and group presentations for real-world business needs.

Skills

Interpersonal skills

Time management

Team collaboration

Independent work

Communication

Problem solving

Adaptability

Confidentiality

Education

Associate's degree

BA/BS preferred

Tools

Microsoft Office

Data entry systems

Job description

Starting Pay Range

$24.00 - $24.50 - Hourly

Depending on experience

Job Description:

Essential Functions include, but are not limited to the following:

• Develop and guide job seekers through the preparation of Individual Employment Plans (IEP) based on their career and educational goals.




• Research and identify potential employers regarding job opportunities or work experience opportunities aligned with client caseload needs.




• Utilize both internal and external job boards and interface with administrative personnel to ensure the internal job board is updated.




• Participate in on-site job fairs and mass interviewing and/or hiring activities; participates on Job Search work teams and job clubs; may facilitate job clubs independently or with BDP.




• Provide career coaching and case management services to clients including tracking the clients' progress in training and job search activities.




• Outreach and collaborate with external partners to develop job leads and job orders to meet the needs of job seekers and employers.




• Provide referral and tracking of clients into programs provided on-site at the centers, as well as maintain contact with network partners to ensure that participants are receiving appropriate services.




• Assess jobseeker's employment and training needs and skills through interviewing, testing and other strategies.




• Perform data entry into mandated databases as required by contract, policies and procedures, and update databases to maintain files and documentations.




• Assists in developing, maintaining and leading viable Business Advisory Collaborative and other partnership opportunities or events.




• Review and process required documentation for various training enrollment and completion.




• Act as liaison for client with internal personnel or on-site agencies and external service providers, during all phases of training, placement and retention, in order to ensure consistent flow of benefits and services




• Research, evaluate, and maintain partnerships with training providers for both vocational and remedial training




• Conduct orientation sessions, workshops, and other group presentations that prepare job seekers for real-life business needs and expectations.




• Follow all policies, procedures and regulations related to eligibility documentation and ensure that case files have originals and/or copies of eligibility documentation.




• Maintain accurate individual case files for each client and meet compliance requirements with all policies and procedures.




• Conducts regular labor market and industry needs analysis and stays current on business and hiring trends.




• This position requires local travel extensively (> 50% of the time) a valid CA driver's license and state-required auto insurance required.

Knowledge, Skills and Abilities Required:

• Strong service-orientation and interpersonal skills; develops rapport and works successfully with a diverse population of clients, co-workers, potential employers, and other external agencies




• Critical thinking, self-motivation and a high degree of integrity and ethics are essential.




• Ability to work independently and within a team, to work efficiently and meet deadlines in a fast-paced, multi-task environment.




• Ability to work effectively under pressure and demonstrate problem-solving skills, while maintaining diplomacy, courtesy and professionalism.




• Ability to change direction as priorities shift and thrive in environments that require the ability to adapt to changing circumstances.




• Excellent customer relations skills, ability to exercise reasonable judgment and maintain confidentiality.




• Ability to work with minimal supervision.




• Strong written and oral communication skills.




• Ability to read, analyze, and interpret data appropriately.




• Proficient knowledge of Microsoft office including word and excel.




• Ability to travel and to work flexible hours.

Education and Experience:

• Associate's degree or equivalent from two-year college or technical school required.




• BA/BS degree preferred.




• 2-3 years of experience in social services, coaching, job development or related fields with an employment focus.




• Non-profit experience preferred.




• Spanish/English bilingual preferred.




• Knowledge of CalJobs and quality control process preferred.




• Global Career Development Facilitation Certification or Workforce and Career Development Certification preferred.

*The specific statements shown in each section of this description are not intended to be all inclusive. They describe the general nature and level of work being performed and/or represent typical elements and criteria considered necessary to successfully perform the job. The Company retains the discretion to add to or change the duties of the position at any time.