Career Development Center Student Employee, #1034

oaktonstudentemployee; Des Plaines (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Oakton Community College is seeking a student employee to support the Career Development Center (CDC) in Des Plaines. You will be the first contact for students, staff, employers, and community members, promoting services and assisting with daily operations.

You will gain professional skills, handle scheduling, data entry, and event support while working 16–20 hours per week during fall, spring, and summer terms.

Qualifications

• Enrollment in Oakton required (minimum six credits in fall/spring).
• Proof of eligibility to work in the United States.
• Cumulative GPA of 2.0 or first-semester enrollment at Oakton.
• Strong communication, problem-solving, and teamwork abilities.

Responsibilities

• Serve as first point of contact for students, alumni, Oakton employees, local employers, and community members.
• Communicate and deliver services in-person, by phone, and by email.
• Enter data into Word/Docs, Excel/Sheets, calendar tools, and campus systems.
• Schedule appointments and maintain multiple calendars for events.
• Assist with events such as recruiting visits, open houses, and fairs.
• Help manage confidential records with filing, shredding, copying, faxing, scanning.
• Adhere to confidentiality and privacy policies (FERPA).
• Participate in professional development activities and keep workstation organized.
• Perform other job-related duties as assigned.

Skills

Active listening

Customer service

Time management

Verbal communication

Written communication

Data entry

Teamwork

Organizational skills

Tools

Microsoft Word

Google Docs

Microsoft Excel

Google Sheets

Google Calendar

TargetX

College Central

myOakton

Job description

Overview:

This position supports the Career Development Center (CDC) by serving as the first point of contact for students, staff, employers, and community members. The student employee helps promote services, assist with daily operations, and support events and programming. In this role, you'll build strong communication, customer service, and professional skills while working with a diverse campus community. It's a hands-on opportunity to gain experience, grow your network, and prepare for your next step.

Campus Location

Des Plaines

Length of Employment

We are looking to hire a student employee who will be attending Oakton for multiple semesters. This position will begin in May 2026 with the opportunity for renewal throughout the 2026-2027 academic year.

Can a student do homework in this position?

Sometimes. There will be times when it will be allowed, but the priority is completing work tasks.

Hours Available

Our office hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Looking to hire one student to work 16-20 hours per week during the Fall/Spring/Summer semester. Must be available to work: 10:00 a.m. to 2:00 p.m. or 1:00 p.m. to 5:00 p.m.

Schedule Flexibility

The schedule is typically fixed each semester, but there is room for adjustments depending on the situation and/or advance notice.

Tasks, Duties and Responsibilities (TDRs) and Learning Outcomes

• Serve as the first point of contact for students, alumni, Oakton employees, local employers, college recruiters, and community members contacting the Career and Transfer Center. CD, CM, CT, EI, LD, PF, TW, TC
• Communicate and deliver services and resources in-person, by phone, and email. CD, CM, CT, EI, LD, PF, TW, TC
• Enter data into a computer using Microsoft Word (or Google Docs), Microsoft Excel (or Google Sheets), Google Calendar, TargetX, College Central, and myOakton. CD, CM, CT, LD, TW, TC
• Schedule appointments for staff and maintain multiple calendars for events. CD, CM, CT, LD, TW, TC
• Assist staff with implementing events such as on-campus recruiting visits, open houses, hiring events, transfer fairs, workshops, and National Student Employment Week activities. CD, CM, CT, EI, LD, PF, TW, TC
• Assist staff with managing confidential records by filing, shredding, copying, faxing, and scanning documents. CM, PF, TW, TC
• Adhere to strict confidentiality and privacy policies (including the Federal Educational Rights and Privacy Act). CM, CT, EI, LD, PF
• Participate in professional development activities (training, workshops, and special projects). CD, CM, CT, EI, LD, PF, TW, TC
• Maintain a clean, neat and well-organized workstation (including surrounding areas). PF
• Perform other job-related duties as assigned. Varies

Candidate Qualifications (Knowledge, Skills and Other Abilities or KSOAs)

Qualified candidates will have the following competencies and skills:

• Meet the enrollment requirement. (Enrolled in a minimum of six credit hours during the fall or spring semester in which they have a student employment work assignment. To be employed during the summer, a student must be enrolled in a summer course or must be able to show intent to register for at least six credit hours in the subsequent fall term. Courses changed to audit and Alliance for Lifelong Learning classes will not be considered for eligibility for student employment.)
• Can show proof of eligibility to work in the United States
• At time of hire, the student has a minimum cumulative GPA of 2.0 or first semester enrolled at Oakton
• Demonstrate active listening, critical thinking, problem-solving, interpersonal, verbal and written communication skills to effectively resolve issues or respond to inquiries
• Demonstrate comprehension and retention of information
• Perform general office skills such as typing, filing, and ability to operate office equipment ● Demonstrate ability to work independently and collaboratively as part of a team ● Demonstrate time management and organizational skills to prioritize work, handle multiple tasks, and meet deadlines
• Produce quality work with a high level of accuracy and attention to detail
• Demonstrate self-motivation/initiative and dependability
• Demonstrate a friendly attitude and helpful approach in providing services and resources ● Previous customer service experience is helpful

Physical Demands

Lifting and carrying up to 20 lbs. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending and stooping. Mobility to move from building to building on campus. Work is performed in a general office environment and is sedentary in nature.