Career Counselor & Pathways Coach

South Plains Community Action Association, Inc.; Plainview (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

South Plains Community Action Association, Inc. is seeking a dedicated Case Manager to help customers progress toward self-sufficiency. You will conduct case management, document activities in WIT and Laserfiche, and provide supportive services to eligible clients.

Responsibilities include guiding TANF, NCP, and SNAP E&T participants, collaborating with staff, and traveling to homes or training sites as required.

Qualifications

• High school diploma or GED required; bachelor’s in social work preferred.
• Knowledge of community resources and case management principles.
• Ability to assess needs, guide staff, and determine eligibility using income/eligibility criteria.

Responsibilities

• Develops best routes to self-sufficiency and conducts case management activities.
• Documents activities in WorkinTexas and Laserfiche; provides supportive services.
• May work with TANF, NCP and SNAP E&T customers to guide toward self-sufficiency.
• Travel to client homes and training provider sites as needed.

Skills

Basic computer literacy

Keyboarding skills

Team collaboration

Customer service

Oral and written communication

Travel within service area

Education

High school diploma or GED

Bachelor’s degree in social work or related field preferred

Tools

WorkinTexas (WIT)

Laserfiche

Microsoft Office

Excel

Job description

South Plains Community Action Association, Inc. is seeking a dedicated Case Manager to help customers progress toward self-sufficiency. You will conduct case management, document activities in WIT and Laserfiche, and provide supportive services to eligible clients.

Responsibilities include guiding TANF, NCP, and SNAP E&T participants, collaborating with staff, and traveling to homes or training sites as required.