CAREER COUNSELOR (Norwalk/Stamford region)

The WorkPlace; Stamford (CT); On-site; USD 47,000 - 55,000; Full time

Job summary

The-Workplace in Stamford is seeking a CAREER COUNSELLOR to support the Norwalk/Stamford region. This full-time role provides case coordination, career advising, resume creation, and interview coaching for participants facing barriers to education and employment.

You will work with the Employer Relations Specialist to arrange interviews, track participant progress, and develop individual career plans, ensuring program metrics are met and data is accurately recorded.

Qualifications

• Bachelor's degree or equivalent in Human Services, Education, or Business Management.
• Three years of related experience and/or training.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Multilingual preferred.
• Ability to work with a diverse customer base.

Responsibilities

• Conduct eligibility determinations and certify participants.
• Assist participants in determining the appropriate career pathway.
• Develop an individualized education plan and monitor progress.
• Track and report participant funds and training accounts.
• Counsel participants in career planning and job search strategies.
• Work with ERS to support participants with job search efforts.
• Provide comprehensive career counseling services, including assessments, resumes, and employment preparation.
• Follow up with participants on job search and interview progress.
• Develop partnerships with employers and training providers.

Skills

Employment counseling

Case management

Diversity awareness

Motivational interviewing

Coaching

Resume writing

Multilingual

Education

Bachelor's degree in Human Services/ Education/ Business

Three years related experience

Tools

Microsoft Office

Job description

CAREER COUNSELLOR (Norwalk/Stamford region)

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title: CAREER COUNSELLOR (Norwalk/Stamford region)

Department: Operations

Reports To: Director

Classification: Non-Exempt

Pay Grade: $47,250-$54,600

A Career Counselor must successfully provide case coordination and management to individuals with multiple barriers to education and employment by utilizing assessments, planning, and related activities. The Career Counselor shall function as both the case manager and academic/career advisor for their assigned participants. The Career Counselor will work collaboratively with the Employer Relations Specialist (ERS) by helping arrange interviews, create resumes, monitor participant performance throughout the program, and counsel participants to ensure all programmatic metrics are met. Career Counselors will use assessment information to develop individual career plans, help choose appropriate training, refer qualified participants to employers, and conduct necessary follow-up throughout the participant's enrollment in our program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with program staff to conduct eligibility determinations and certify participants using program guidelines.


• Assist participants in determining the appropriate career pathway by analyzing their skills, interests, and aptitudes.


• Develop a mutually agreed-upon individualized education plan to identify the participant's short-term and long-term objectives, update the plan as needed, and monitor participants' progress.


• Responsible for tracking and reporting participant support services funds and training accounts to management on a monthly basis.


• Counsel participants in career planning and job search strategies while facilitating the creation of viable long-term career goals.


• Work with ERS staff to support enrolled participants with job search efforts.


• Provide comprehensive case management and career counseling services to participants, including assessments, resumes, and employment preparation.


• Follow up with existing participants to assess their job search, resume writing, and interview progress.


• Following up with individuals regarding job interviews and employment status.


• Researching and developing industry knowledge in key occupations in order to ensure effective matching of candidates to available positions.


• Conduct mock interviews and assist participants with the creation of resumes and cover letters.


• Develop partnerships with employers and with education and training providers to facilitate the delivery of program services and assure positive outcomes for participants.


• Ensuring the integrity of data is recorded accurately, factually, and correctly reported, documented, and entered into appropriate databases.


• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Responsible for own work and not required to direct or supervise other personnel, but may occasionally instruct or show another employee how to perform the work.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrated knowledge and experience in employment counseling and/or case management


• Ability to work with and support a diverse customer base


• Ability to motivate clients and establish a supportive professional relationship with participants


• Commitment to assisting low-income and disadvantaged individuals in overcoming barriers to achievement and success in their personal and work lives


• Demonstrate knowledge of labor market trends and job growth


• Excellent verbal, presentation, and written communication skills

EDUCATION and/or EXPERIENCE

Bachelor's degree or equivalent majoring in Human Services, Education, or Business Management and/or three years of related experience and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS

The ability to understand advanced computer skills and be proficient in Microsoft Word, Excel, and PowerPoint. Willingness to master appropriate data and case management systems.

OTHER SKILLS AND ABILITIES

Multilingual preferred

Preference is given for training in Motivational Interviewing, Coaching, and/or Professional Accredited Resume Writer (PARW)

Position Requirements

Full-Time/Part-Time Full-Time

Travel Requirements

Exempt/Non-Exempt Non-Exempt

Location Stamford

About the Organization

This position is currently accepting applications.