Career Counselor

Bond Health; New York (NY); On-site; USD 53,000 - 55,000; Full time

Job summary

Bond Health in the Bronx is seeking a Career Counselor to provide workforce development services and help program participants achieve employment, education, and meaningful activity goals. You will manage a caseload across multiple buildings, collaborate with case management and Business Services, and ensure participants meet their employment and educational objectives.

The role is full-time on a temp-to-perm basis, with a salary model including $26/hour temporarily and $53,000–$55,000 annually

Qualifications

• Bachelor’s degree required.
• Knowledge and experience in workforce development and service delivery to low income individuals with significant barriers to employment required.
• Must be able to work collaboratively in a team environment with high levels of cooperation.

Responsibilities

• Manage a caseload of about 100 participants across multiple buildings to access education, training, employment opportunities.
• Engage participants through all phases of enrollment and update service plans.
• Develop client engagement strategies and maintain biweekly outreach and progress notes.
• Complete employment and educational assessments and update plans biannually.
• Refer participants to job training programs and higher education opportunities as identified in plans.
• Assist participants in creating a job readiness portfolio and improving interviewing skills.
• Coordinate with Employment Specialists and respond to job leads in a timely manner.
• Help participants conduct independent job searches and refer to employers as needed.
• Provide job retention support for at least two years and offer placement referrals.
• Access community resources to support job search and retention efforts.
• Participate in case conferences and team meetings; maintain participant records in AWARDS.
• Provide reports on engagement, readiness, job search, education, training, and placement outcomes.

Skills

Teamwork

Computer literacy

Written & verbal communication

Motivational Interviewing

Education

Bachelor’s degree

Tools

AWARDS system

Job description

Career Counselor needed in the Bronx

Full-time position!

As a member of the Workforce Opportunities team, Career Counselor will provide workforce development services to program participants in order to help them achieve the highest possible level of employment, educational attainment, skills development, and/or other meaningful activity, e.g., paid internship. Career Counselor will also work closely and collaboratively with the case management and Business Services team to ensure that tenants’ employment and educational goals are fully met.

Responsibilities:

• Manage a caseload of about 100 participants in multiple buildings to help them access education/ training opportunities, prepare for employment, find and keep employment, and maintain economic self-sufficiency.
• Maintain active engagement in all phases of tenant enrollment in Workforce Opportunities (WfO) services, from outreach to completion of assessments and service plans.
• Develop and implement effective client engagement strategies; maintain high level of participation in WfO services; conduct, at minimum, bi weekly outreach to all participants and maintain related progress notes.
• Complete employment and educational assessments on all participants; ensure that assessments and service plans are updated twice a year, and more often where needed.
• Identify and refer participants to job training programs; HSE, ESOL and other adult literacy and life skills programs; college and other higher education programs, as identified in participant’s service plan.
• Assist participants in developing a job readiness portfolio, consisting of a resume and cover letter, and assessment of interviewing skills.
• Work closely with WfO’s Employment Specialists; respond to job leads within required time frames; identify and refer participants for matching positions, using the AWARDS system and other methods of referral.
• Assist participants in conducting independent job search; identify new job leads as needed and make direct referrals to employers.
• Provide job retention and follow up services to all employed participants for a minimum of two years; offer re-placement services and referrals to training and educational programs as needed.
• Access community resources to aide participants in their job search, job retention and/or re- placement efforts.
• Actively participate in case conferencing sessions with the case management team and the program director and in some cases, the Business Services team.
• Regularly attend the WfO monthly team meetings and supervisory meetings as scheduled and required.
• Maintain and update participant records in the AWARDS system within required time frame.
• Provide reports on participant engagement, job readiness/job search/education/training activities, and job placement outcomes as required.
• Other responsibilities as assigned and required by the emerging needs of programs and participants, such as service delivery in multiple sites for multiple programs.

Requirements:

• Bachelor’s degree is required.
• Knowledge and experience in workforce development and service delivery to low income individuals with significant barriers to employment required
• Must be able to work and produce desired performance outcomes in a team environment, requiring high levels of collaboration, cooperation, and teamwork.
• Ability to help 105 job seekers secure employment and reach job retention milestones.
• Ability to travel throughout the five boroughs a must.
• High level of computer literacy and written and verbal communication skills.
• Experience working with individuals in mental health/substance abuse recovery as well as those experiencing homelessness highly preferred.
• Experience providing supported employment services to individuals with disabilities is preferred
• Knowledge and experience in helping low-income job seekers find and keep jobs.
• Working knowledge of AWARDS is highly desirable.
• Knowledge and experience in the application of Motivational Interviewing and Person centered planning preferred.
• Provide services to up to two sites as needed for client engagement and job search.

Salary:

Position is on a temp to perm basis. Temp salary is $26 per hour. Perm salary will be between $53,000-$55,000 per year plus benefits.