Career Counselor – Employment Security I

State of Florida; Kissimmee (FL); On-site; USD 35,000 - 38,000; Full time

Job summary

State of Florida is seeking an Employment Security Representative I in Kissimmee, FL to deliver labor exchange services and career counseling at a CareerSource Center. You will assist applicants in evaluating skills and education to identify suitable employment opportunities and refer them to positions that fit their profiles.

The role requires strong communication, data handling, and customer service skills, with responsibilities spanning training support, record-keeping, and collaboration to

Qualifications

• Knowledge of the principles and techniques of effective communication.
• Knowledge of applicable laws, regulations, policies and procedures.
• Ability to prepare correspondence relating to an employment security program.
• Ability to maintain records and prepare reports.
• Ability to communicate effectively.
• Ability to establish and maintain effective relationships with others.
• Ability to conduct interviews and investigations.
• Ability to deal with the public in a tactful, courteous and effective manner.
• Ability to collect, record, evaluate and analyze data.
• Ability to work independently.
• Ability to plan, organize and coordinate work assignments.

Responsibilities

• Promotes and supports training opportunities and labor exchange services within a CareerSource Center.
• Supports organizational and employment training events.
• Provides services to individuals as required which may include but is not limited to: assisting applicants in obtaining appropriate employment by evaluating skills, work experience, abilities and education.
• Refers applicants to appropriate available job openings; and works with customer to craft the right fit in choosing an occupational field.
• This position responsible for providing and documenting basic labor exchange services in the appropriate data base.
• Perform duties of Customer Service Specialist when necessary
• Performs other related duties as required.

Skills

Effective communication

Regulations knowledge

Correspondence preparation

Record keeping

Clear communication

Relationship building

Interviewing

Public interaction

Data evaluation

Independent work

Planning and organizing

Education

Workforce Professional Certification within 60 days

Job description

State of Florida is seeking an Employment Security Representative I in Kissimmee, FL to deliver labor exchange services and career counseling at a CareerSource Center. You will assist applicants in evaluating skills and education to identify suitable employment opportunities and refer them to positions that fit their profiles.

The role requires strong communication, data handling, and customer service skills, with responsibilities spanning training support, record-keeping, and collaboration to