884201 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40043156 1

State of Florida; Kissimmee (FL); On-site; USD 35,000 - 38,000; Full time

Job summary

FloridaCommerce in Central Florida seeks an Employment Security Representative I to assist job seekers by counseling on employment and training options and coordinating with employers and agencies for referrals.

The role emphasizes effective communication, teamwork, and data handling in a fast-paced CSCF environment, with local travel required and a focus on meeting workforce development goals.

Qualifications

• Pre-employment Level 2 security background screening is required (fingerprinting and checks).
• Must obtain Workforce Professional certification within 60 days of employment.

Responsibilities

• Market employment and training programs at a CareerSource Center.
• Provide career counseling by evaluating skills, work experience, and education.
• Refer applicants to job openings and private/public agencies for aid or training.
• Document basic labor exchange services in the data base.
• Perform duties of Customer Service Specialist as needed.
• Complete other related duties as required.

Skills

Effective communication

Interpersonal relations

Data collection & analysis

Interviewing techniques

Organizational skills

Public/customer service

Time management

Job description

884201 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40043156 1

Date: Sep 22, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

JOB TYPE: FULL TIME / Career Service POSITION LOCATION: Kissimmee, FL (relocation benefits are not available for this position)

Employment Security Representative I
OPEN COMPETITIVE

The Career Consultant (Employment Security Representative I) will market employment and training programs; serving individuals who are unemployed and/or seeking new jobs; providing career counseling services to individuals with vocational needs by determining vocational interests, aptitudes and training; referring individuals to appropriate private and/or public agencies for aid, assistance or training; and or securing the cooperation of employers in the placement of referrals.

• Promotes and supports training opportunities and labor exchange services within a CareerSource Center.
• Supports organizational and employment training events.
• Provides services to individuals as required which may include but is not limited to: assisting applicants in obtaining appropriate employment by evaluating skills, work experience, abilities and education.
• Refers applicants to appropriate available job openings; and works with customer to craft the right fit in choosing an occupational field.
• This position responsible for providing and documenting basic labor exchange services in the appropriate data base.
• Perform duties of Customer Service Specialist when necessary
• Performs other related duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and techniques of effective communication
• Knowledge of applicable laws, regulations, policies and procedures
• Ability to prepare correspondence relating to an employment security program.
• Ability to maintain records and prepare reports.
• Ability to communicate effectively.
• Ability to establish and maintain effective relationships with others.
• Ability to conduct interviews and investigations.
• Ability to deal with the public in a tactful, courteous and effective manner.
• Ability to collect, record, evaluate and analyze data.
• Ability to work independently.
• Ability to plan, organize and coordinate work assignments.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• Must possess or obtain certification as a Workforce Professional within 60 days of employment in the position.
• Required to travel locally; must furnish own transportation.

Pay: $34,760.00 - $37,500 Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

TheEmployment Security Representative Iserves as a Career Consultantproviding customer service in the CSCF center to career seekers to advise of services and programs, referring to employment and training opportunities.

The Difference You Will Make:

Together FloridaCommerce and CSCF helps change people’s lives, transform businesses, and create deeper prosperity for our community. Both FloridaCommerce and CSCF, strive to maintain a purpose-driven company culture that values integrity, innovation, and fun. Staff and community partners exemplify high standards of leadership and share a common vision for inspiring people, transforming businesses, and elevating the Central Florida community.

You will connect workers to jobs and businesses to talent. Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today and the future.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work

Central Florida is a magical place that is known for its warm weather and hospitality. With the moniker “The City Beautiful” there’s an incredible mix of fun things to do in Orlando and surrounding area that make it an ideal place to work, play and live. Orlando is also one of the fastest growing metropolitan areas in state with major job industries in hospitality, health care and technology. From major sporting events to its cultural arts and theater performances, Orlando has something for everyone.

• Home to major higher learning institutions such as: University of Central Florida (UCF), Valencia Community College (VCC), Rollins College, and Full Sail University
• Approximately 90 minutes from many amazing beaches
• Within a state having no state income tax for residents of Florida.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+
  (health, life, dental, vision, and other supplemental option)
• Retirement plan options, including employer contributions ( www.myfrs.com )
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program(Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Highly skilled, professional environment
• * We care about the success of our employees.
• * We are always improving our technology, our tools, our customer’s experiences, and ourselves.
• * A rewarding experience for reliable, compassionate, and professional employees.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.