Career Coach: Workforce Readiness & Growth Mentor

Diversified Services Network; East Chicago (IN); On-site; USD 25,000 - 28,000; Full time

Job summary

Diversified Services Network Inc. in East Chicago, IN, seeks a Career Coach for a long-term Lake County project. The role will work onsite to support participants through job readiness, counseling, and employment planning.

You will manage caseloads, assess barriers, and guide participants toward self-sufficiency through education and employment services. Strong communication and local resource knowledge are essential.

Qualifications

• Associate’s degree or 12 months of related work experience.
• Excellent verbal and written communication skills.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• One to three years’experience in workforce development preferred.
• Frequent local travel required.

Responsibilities

• Manages a caseload of participants and provides work readiness counseling and mentoring.
• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions.
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness.
• Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals.
• Maintains information about area resources and employers.
• Ensures participant accountability and attendance; tracks and maintains employment retention goals.
• Provides government agencies with prompt notification that a participant has lost or reduced hours of employment.
• Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues.
• Provides information to participants on available training and/or jobs that will lead to advancement.
• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts.
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued.
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency.
• Facilitates customer access to training, education, and employment services, as well as job-specific information; provide case management to customers at the appropriate level.

Skills

Caseload management

Work readiness counseling

Mentoring

Customer service

Local travel

Education

Associate’s degree

Job description

Diversified Services Network Inc. in East Chicago, IN, seeks a Career Coach for a long-term Lake County project. The role will work onsite to support participants through job readiness, counseling, and employment planning.

You will manage caseloads, assess barriers, and guide participants toward self-sufficiency through education and employment services. Strong communication and local resource knowledge are essential.