Career Coach & Workforce Mentor — Build Path to Self-Sufficiency

Diversified Services Network, Inc.; East Chicago (IN); On-site; USD 25,000 - 28,000; Full time

Job summary

Diversified Services Network Inc. is seeking a Career Coach to support a long-term Lake County project from East Chicago, IN. This on-site role focuses on guiding participants toward employment and self-sufficiency.

You will manage a caseload, provide work readiness counseling, conduct meetings, develop individualized employment plans, and connect participants with training and job opportunities, while tracking progress and maintaining accurate records.

Qualifications

• Excellent verbal and written communication skills.
• Demonstrated customer service skills.
• Frequent local travel required.
• Familiarity with the communities being served and local resources.

Responsibilities

• Manages a caseload of participants and provides work readiness counseling and mentoring.
• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts solutions.
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness.
• Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals.
• Maintains information about area resources and employers.
• Ensures participant accountability and attendance; tracks and maintains employment retention goals.
• Provides government agencies with prompt notification that a participant has lost or reduced hours of employment.
• Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues.
• Provides information to participants on available training and/or jobs that will lead to advancement.
• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle.
• Prepares, organizes, and maintains accurate participant files reflecting the entire history of a program participant including log of supportive services issued.
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency.
• Facilitates customer access to training, education, and employment services, as well as job-specific information; provide case management to customers at the appropriate level.

Skills

Verbal communication

Written communication

Customer service

Travel readiness

Education

Associate’s degree / 12 months experience

Job description

Diversified Services Network Inc. is seeking a Career Coach to support a long-term Lake County project from East Chicago, IN. This on-site role focuses on guiding participants toward employment and self-sufficiency.

You will manage a caseload, provide work readiness counseling, conduct meetings, develop individualized employment plans, and connect participants with training and job opportunities, while tracking progress and maintaining accurate records.