Career Coach - Tippecanoe County

Dsnworldwide; Lafayette (IN); On-site; USD 40,000 - 50,000; Full time

Job summary

A community service organization is seeking a Career Coach for a long-term project in Lafayette, IN. This role involves managing a caseload of participants, conducting counseling and mentoring sessions, and creating individualized employment plans. Ideal candidates should have an Associate's degree or relevant experience, as well as excellent communication and customer service skills. Frequent local travel is required.

Qualifications

• Experience in workforce development or related programs preferred.
• Excellent verbal and written communication skills are required.
• Familiarity with the communities being served is essential.

Responsibilities

• Manage a caseload of participants and provide work readiness counseling.
• Conduct regular meetings with participants for job search and education.
• Create individualized employment plans for participants.

Skills

Verbal communication

Written communication

Customer service

Knowledge of local needs/resources

Education

Associate's degree or 12 months related experience

Job description

Diversified Services Network Inc. is seeking a Career Coach to work on a long‑term project. This will serve Tippecanoe County in Lafayette, IN.

Essential Job Responsibilities

• Manages a caseload of participants and provides work readiness counseling and mentoring
• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
• Completes an individualized overview of available services and works with participant to create an employment plan for short‑ and long‑term goals
• Maintains information about area resources and employers
• Ensures participant accountability and attendance; tracks and maintains employment retention goals
• Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
• Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
• Provides information to participants on available training and/or jobs that will lead to advancement
• Assumes central responsibility for participants achieving self‑sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
• Provides case management with a focus on helping customers to prepare for employment that leads to self‑sufficiency
• Facilitates customer access to training, education, and employment services, as well as job‑specific information; provide case management to customers at the appropriate level

Qualifications / Education

• Associate’s degree from an accredited university or college, or 12 months of related work experience
• Excellent verbal and written communication skills
• Demonstrated customer service skills
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• One to three years’ experience in workforce development or related programs preferred
• Frequent local travel required