Career Coach - Vanderburgh County

Diversified Services Network, Inc.; Evansville (IN); Presencial; USD 25.000 - 28.000; Jornada completa

Descripción de la vacante

Diversified Services Network Inc. is seeking a Career Coach for a long-term project serving Vanderburgh County from the Evansville, IN office. The role focuses on work readiness counseling, case management, and helping participants achieve employment and self-sufficiency.

Responsibilities include managing caseloads, creating individualized employment plans, coordinating with training resources, and tracking progress toward job retention and advancement. Local travel is required.

Formación

• Associate's degree or 12 months of related work experience.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills.
• Familiarity with the Evansville community and local resources.
• 1–3 years' experience in workforce development or related programs preferred.
• Frequent local travel required.

Responsabilidades

• Manages a caseload of participants and provides work readiness counseling and mentoring.
• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges and guides solutions.
• Conducts regular one-on-one meetings for job search, education, job retention and readiness.
• Creates individualized employment plans and coordinates available services.
• Maintains information about local resources and employers.
• Tracks attendance and retention goals; communicates with agencies about employment status.
• Maintains participant files with complete history of services and progress.
• Provides case management focused on achieving self-sufficiency and employment goals.
• Facilitates access to training and job opportunities and supports progression.

Conocimientos

Verbal communication

Written communication

Customer service

Community knowledge

Workforce development

Educación

Associate's degree or 12 months related experience

Descripción del empleo

Diversified Services Network Inc. is seeking a Career Coach to work on a long-term project. This will serve Vanderburgh County and be based out of the Evansville, IN office.

Essential Job Responsibilities

• Manages a caseload of participants and provides work readiness counseling and mentoring
• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
• Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
• Maintains information about area resources and employers
• Ensures participant accountability and attendance; tracks and maintains employment retention goals
• Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
• Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
• Provides information to participants on available training and/or jobs that will lead to advancement
• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
• Facilitates customer access to training, education, and employment services, as well as job-specific information; provide case management to customers at the appropriate level

Requirements

Qualifications/Education

• Associate's degree from an accredited university or college, or 12 months of related work experience
• Excellent verbal and written communication skills
• Demonstrated customer service skills
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• One to three years' experience in workforce development or related programs preferred
• Frequent local travel required
• Hourly rate: $18.42-$20.00