Career Coach & Pathways Specialist

Workforce Partnership; Oceanside (CA); On-site; USD 43,000 - 61,000; Full time

Job summary

San Diego Workforce Partnership seeks a Career Navigator to provide WIOA Adult and Dislocated Worker career services across the network of America’s Job Center locations in San Diego County. You will guide participants through assessments, develop Individual Employment Plans (IEPs), and connect them to workshops and training opportunities for meaningful employment.

Strong writing and verbal skills are essential, as is experience in workforce development and proficiency with CalJOBS, Salesforce,

Qualifications

• Bachelor's degree in human services, counseling, or a related field.
• 2–4 years’ workforce development experience.
• 2–4 years’ experience providing related field case management.
• Knowledge of WIOA.
• Strong writing and verbal skills; ability to build relationships.
• Experience using Salesforce.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Provide career coaching and run reports to support case management.
• Develop and implement Individual Employment Plans (IEPs) with participants.
• Identify the best program tracks for participants based on IEPs and assessments.
• Connect participants to workshops and next planning steps.
• Conduct initial assessments for participants.
• Coach participants to access training opportunities within WIOA resources.
• Assist participants with training applications as needed.
• Track participant progress in CalJOBS and Salesforce.
• Maintain regular in-person contact with participants until employment
• Attend meetings with training providers, partners and stakeholders.
• Provide exceptional customer service.

Skills

Workforce development experience

Strong writing skills

Strong verbal communication

Empathetic, person-centered approach

Relationship building

Education

Bachelor's degree in human services, counseling, or related field

Master’s degree in human services, counseling, or related field

Tools

Salesforce

Microsoft Office Suite

Job description

San Diego Workforce Partnership seeks a Career Navigator to provide WIOA Adult and Dislocated Worker career services across the network of America’s Job Center locations in San Diego County. You will guide participants through assessments, develop Individual Employment Plans (IEPs), and connect them to workshops and training opportunities for meaningful employment.

Strong writing and verbal skills are essential, as is experience in workforce development and proficiency with CalJOBS, Salesforce,