Career Coach for Workforce Growth & Outcomes

SmartRecruiters, Inc.; Washington (District of Columbia); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

11 Paid Holidays

PTO

Guided Professional Development Plans

Summer Fridays

Weekly Wellness Sessions

Employer Paid Life Insurance

Employer 401k Contributions

Employee Referral Bonus

Employee Assistance Programs

Company Picnics/Volunteer Experiences

Access to Free Financial Counseling

Job summary

Grant Associates in Washington, DC seeks a dedicated professional to provide case management and client support. The role emphasizes delivering exceptional customer service, handling sensitive data, and collaborating with diverse populations to achieve positive outcomes.

Qualifications include a Bachelor's degree in social work, business administration, psychology, or a related field, or 2–5 years of relevant experience.

Qualifications

• Bachelor's degree in social work, business administration, psychology, or a related field OR 2–5 years of relevant case management or social work experience.
• Strong commitment to exceptional customer service and outcomes.
• Highly organized with administrative, time management, and communication skills.
• Experience handling sensitive data, documentation, and financial transactions with accuracy.
• Empathetic, goal-oriented, and able to work with diverse populations.
• Proven ability to meet performance goals and adapt to change.
• Proficient in Microsoft Office and database systems.

Responsibilities

• Deliver exceptional customer service and outcomes for clients.
• Maintain organized records and manage documentation effectively.
• Coordinate with teams to support diverse client needs.
• Assist with data entry and financial transactions accurately.

Skills

Customer service

Time management

Communication skills

Empathy

Goal-oriented

Data handling

Administrative skills

Education

Bachelor's degree in social work, business administration, psychology, or a related field

Tools

Microsoft Office

Database systems

Job description

Grant Associates in Washington, DC seeks a dedicated professional to provide case management and client support. The role emphasizes delivering exceptional customer service, handling sensitive data, and collaborating with diverse populations to achieve positive outcomes.

Qualifications include a Bachelor's degree in social work, business administration, psychology, or a related field, or 2–5 years of relevant experience.