Career Coach

SmartRecruiters, Inc.; Washington (District of Columbia); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

11 Paid Holidays

PTO

Guided Professional Development Plans

Summer Fridays

Weekly Wellness Sessions

Employer Paid Life Insurance

Employer 401k Contributions

Employee Referral Bonus

Employee Assistance Programs

Company Picnics/Volunteer Experiences

Access to Free Financial Counseling

Job summary

Grant Associates in Washington, DC seeks a dedicated professional to provide case management and client support. The role emphasizes delivering exceptional customer service, handling sensitive data, and collaborating with diverse populations to achieve positive outcomes.

Qualifications include a Bachelor's degree in social work, business administration, psychology, or a related field, or 2–5 years of relevant experience.

Qualifications

• Bachelor's degree in social work, business administration, psychology, or a related field OR 2–5 years of relevant case management or social work experience.
• Strong commitment to exceptional customer service and outcomes.
• Highly organized with administrative, time management, and communication skills.
• Experience handling sensitive data, documentation, and financial transactions with accuracy.
• Empathetic, goal-oriented, and able to work with diverse populations.
• Proven ability to meet performance goals and adapt to change.
• Proficient in Microsoft Office and database systems.

Responsibilities

• Deliver exceptional customer service and outcomes for clients.
• Maintain organized records and manage documentation effectively.
• Coordinate with teams to support diverse client needs.
• Assist with data entry and financial transactions accurately.

Skills

Customer service

Time management

Communication skills

Empathy

Goal-oriented

Data handling

Administrative skills

Education

Bachelor's degree in social work, business administration, psychology, or a related field

Tools

Microsoft Office

Database systems

Job description

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams.

Job Description

• Strong commitment to delivering exceptional customer service and outcomes
• Bachelors degree in social work, business administration, psychology, or a related field preferred or 2â5 years of relevant case management or social work experience.
• Highly organized with strong administrative, time management, and communication skills
• Experience managing sensitive data, documentation, and financial transactions with accuracy
• Empathetic, goal-oriented, and able to work with diverse populations
• Proven ability to meet performance goals and adapt to change
• Proficient in Microsoft Office and database systems

Qualifications

• Strong commitment to delivering exceptional customer service and outcomes
• Bachelors degree in social work, business administration, psychology, or a related field preferred or 2â5 years of relevant case management or social work experience.
• Highly organized with strong administrative, time management, and communication skills
• Experience managing sensitive data, documentation, and financial transactions with accuracy
• Empathetic, goal-oriented, and able to work with diverse populations
• Proven ability to meet performance goals and adapt to change
• Proficient in Microsoft Office and database systems

Additional Information

We provide:

• Competitive wages for high performance
• 11 Paid Holidays
• PTO
• Guided Professional Development Plans
• Summer Fridays
• Weekly Wellness Sessions
• Employer Paid Life Insurance
• Employer 401k Contributions
• Employee Referral Bonus
• Employee Assistance Programs
• Company Picnics Volunteer Experiences
• Access to Free Financial Counseling
• Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.

About Us: Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals. Grant Associates is a wholly owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.

Grant Associates is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, reprisal, or any other characteristic protected by federal, state, or local law.

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